Summer Student - Park Administrative Coordinator

City of Ottawa / Ville d’Ottawa; Ottawa; On-site; CAD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking enthusiastic individuals for multiple positions in their Seasonal Recreation Wading Pool Program. This role involves coordinating program delivery, managing inquiries, and supporting staff with administrative tasks. Ideal candidates will have a strong customer service background, excellent communication skills, and the ability to work both independently and as part of a team. With a focus on providing safe and enjoyable recreational experiences for all ages, this position offers a unique opportunity to contribute to community engagement and well-being. Join a dynamic team committed to making a positive impact in the community!

Qualifications

• Mindestens 2 Jahre relevante Erfahrung, einschließlich 1 Jahr im Parks Wading Pool Programm.
• Muss im Herbst wieder zur Schule gehen.

Responsibilities

• Koordination der Bereitstellung von Informationen im Seasonal Recreation Wading Pool Programm.
• Erster Ansprechpartner für Programmfragen und Verwaltung von Vorfällen.

Skills

Kundenservice

Datenverarbeitung

Konfliktlösung

Organisation

Kommunikationsfähigkeiten

Education

Post-Secondary Student

Tools

Excel

Word

Datenbanken

Job description

Requisition ID: 17302

Department: Rec, Cultural & Facility Services Dept.

Multiple Positions

Salary Information: $18.032 - $19.487 per hour (2025 rates of pay)

Affiliation: Non Union/Non MPE

City: Ottawa, ON

Job Category: Recreation, Cultural & Facility Services

Application Close: 29/08/2025

Job Summary

The mandate of Complexes, Aqua & Specialized Services is to provide strategic vision and innovative leadership in managing customer-centric sports, physical activity, aquatics, and recreation venues, programs, and services for all ages. This includes managing facilities and land, and delivering indoor and outdoor recreation programs and services. The Service provides city-wide access to adapted, therapeutic, and integrated recreation programs, offering children, youth, and adults with special needs opportunities to participate in community recreation.

Under the guidance of a Recreation Supervisor, you will coordinate the delivery of information within the Seasonal Recreation Wading Pool Program. Responsibilities include being the initial contact for program inquiries, maintaining files and incident reports, processing service requests, assisting in staff scheduling, and compiling program statistics and reports. You will also support full-time staff with administrative duties and may handle staff payroll input. Work is performed in accordance with relevant legislation, policies, procedures, and guidelines.

Education And Experience

Note: Minimum age of 16 years required for this Summer Student job.

Post-Secondary Student (completion of first year college or university). Must be returning to school in the fall.

Minimum of 2 years of related experience, including at least 1 year with Parks Wading Pool Program or equivalent experience in a client service environment.

Certifications and Licences

• Current Standard First Aid, CPR-C, and AED certificates
• AODA Accessibility/IASR Training

Knowledge

• Advanced knowledge of Excel, Word, Email, Databases, and Scheduling
• Research methods and report writing
• Knowledge of applicable health and safety legislation, including workers' rights and duties

Skills, Competencies, and Abilities

• Strong customer service skills
• Ability to respond calmly to emergency situations
• Data entry skills
• Proficiency with various computer programs and record keeping
• Ability to follow verbal and written instructions
• Conflict resolution and problem-solving skills
• Ability to work with multiple software applications efficiently
• Ability to work independently or in a team
• Maintain a fun and safe environment
• Excellent interpersonal and communication skills
• Good organizational skills
• Sound judgment in difficult situations
• Reliable, trustworthy, flexible, and enthusiastic
• Capable of safe lifting techniques

Core Behaviours

Employees are expected to demonstrate behaviours aligned with the City’s culture and values. Review the Core Behaviours for more information.

Additional Information

• Language requirements vary; some positions require English only, French only, or bilingual skills.
• Successful candidates will need to complete a Vulnerable Sector Check or Criminal Record and Judicial Matters check if under 18.
• Applicants are encouraged to save a copy of the job poster; it will no longer be available after the closing date.

We thank all applicants for their interest. Only those selected for interviews will be contacted.

The City of Ottawa promotes diversity and inclusion and encourages applications from all community members. Applicants may self-identify as part of employment equity groups and can request accommodations during the hiring process.