Summer Content Systems Intern - UX Writing & IA

Lyft; Toronto; Hybrid; CAD 18,000 - 21,000; Full time

Benefits offered by this job

Mental health benefits

2 paid days off + 3 sick days

Job summary

Lyft is seeking a Content Systems intern to join our Content Systems team in Toronto for Summer 2027. You will help design and build our internal content system and work across design teams as a content design and learning design partner.

Expect to translate complex concepts into clear in-product copy and learning materials while collaborating with designers, researchers, engineers, and product managers. This in-office role on a hybrid schedule will require you to be in Toronto at least a few

Qualifications

• Pursuing a degree in a writing or UX-adjacent field from a Canadian university (Canada), with graduation between Dec 2027 and Summer 2028.
• Available Summer 2027 for an internship in Toronto.
• Portfolio required with sample UX writing, information architecture or education design.

Responsibilities

• Help design and build the internal content system and information architecture.
• Embed in design teams as a content design/learning design partner for products.
• Translate complex concepts into in-product copy and learning materials.
• Collaborate with designers, researchers, marketers, and product managers across teams.
• Manage multiple projects and maintain the brand voice.

Skills

Strong writing

Systems thinking

Strategy & metrics

Collaborative mindset

Figma

Content management systems

Accessibility basics

Education

Bachelor/Master/PhD in writing or UX-adjacent field

Tools

Figma

Ditto

Contentful

Job description

Lyft is seeking a Content Systems intern to join our Content Systems team in Toronto for Summer 2027. You will help design and build our internal content system and work across design teams as a content design and learning design partner.

Expect to translate complex concepts into clear in-product copy and learning materials while collaborating with designers, researchers, engineers, and product managers. This in-office role on a hybrid schedule will require you to be in Toronto at least a few