Summer 2027 Internship - Collections Assistant

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL); Ottawa; Hybrid; CAD 30,000 - 43,000; Full time

Job summary

Canada Mortgage and Housing Corporation (CMHC) is hiring a full-time Summer intern to join the Collection and Recoveries team in Ottawa for May through August 2027. This internship focuses on handling judgment and bankruptcy documentation, coordinating actions, and supporting recovery targets.

The role offers training resources, networking, and learning opportunities. You will gain exposure to legal document processing, data coordination, and stakeholder communication in a hybrid work

Qualifications

• Bilingual in English and French (official languages).
• Strong oral and written communication skills.
• Excellent organizational and planning abilities.
• Ability to work independently as well as in a team.

Responsibilities

• Actively manage receipt and processing of all incoming judgment and bankruptcy documentation for accuracy and completeness.
• Coordinate actions and decisions; follow up with management to ensure appropriate actions are taken.
• Make recommendations for approvals and actions related to legal issues and related paperwork.
• Update and validate databases and systems to meet turnaround times and support recovery targets.
• Serve as liaison between business lines and disseminate crucial information for business objectives.
• Maintain relationships with external parties such as lenders, service providers, trustees, and solicitors to obtain missing information.

Skills

Bilingual English/French

Oral and written communication

Organizational skills

Teamwork and independence

Education

College/University degree in business, commerce, paralegal, finance or accounting

Job description

Job Details

• Job Requisition ID: 12624
• Position Status: Temporary Full Time
• Position Type: Hybrid
• Office Location: Ottawa (ON)
• Travel Requirement: Travel not required
• Language Designation: Bilingual
• Language Skill Levels (Read/Write/Speak): BBB
• Security Requirement: Reliability Status
• Salary: Our student salaries generally range from $21.50 to $31.50 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities.

Benefits

• A 4-month internship with hands-on learning experiences.
• Accrued vacation days (up to 5 days per 4-month internship).
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment with Employee Resource Groups such as our Young Professional’s Network that will allow you to meet, connect, and build a community and sense of belonging with other students.

About The Role

We are hiring full-time Summer intern to join the Collection and Recoveries team beginning in May through August 2027. Our internship program is designed to help you grow, with access to training resources, interesting projects, and networking sessions that support your development and help you discover your full potential.

What You'll Do

• Actively manage the receipt and processing of all incoming judgment and bankruptcy documentation for accuracy and completeness. Additionally, manage the coordination of action items and decisions and follows up with the management team to ensure appropriate actions are taken.
• Make recommendations for approvals, recommends courses of action for related to legal issues non-standard requests and processes documentation or data such as applications/requests, commitments, and payment requisitions.
• Update and validate all databases and systems as required to meet the division's turnaround times and assist with annual recovery targets.
• Act as a liaison between business lines and plays a role in collecting and disseminating information that is crucial to the achievement of business objectives and project deliverable.
• Maintain relationships and communicates with external parties such as lenders, service providers, trustees, and solicitors to follow up on incomplete documentation until all necessary information is received.
• Coordinate the collection of data to produce status reports and other reports as needed by management.

What You Should Have

• Currently enrolled in or a recent graduate of a College or University degree in a related discipline such as business administration, commerce, paralegal, finance, or accounting.
• Previous experience in a related field such as banking, accounting, legal assistant, paralegal, etc. Experience can be acquired through the studies, work experience or volunteer activities.
• Strong oral and written communication in both official languages, excellent organizational and planning skills and the ability to work independently as well as within a team setting.
• Good judgment, excellent organizational and planning skills and the ability to work independently as well as within a team setting.
• Bilingualism (English and French).

Posting Closing Date

Note, the competition will remain active until filled.