Subrogation Coordinator

CAA South Central Ontario; Vaughan; On-site; CAD 40,000 - 50,000; Full time

Benefits offered by this job

Holistic wellness program

Education reimbursement program

Travel incentives

Job summary

A well-known insurance organization located in York Region, Vaughan is seeking a Subrogation Coordinator. This role involves reviewing documents, managing claims recovery, and providing excellent customer service. The ideal candidate has post-secondary education and at least one year of experience in claims or collections. Strong communication and analytical skills are essential. This full-time position offers a supportive environment focused on employee well-being.

Qualifications

• Minimum 1 year experience in claims, subrogation, or collections.
• Property/Auto Claims experience is an asset.
• Ability to work in cross-functional teams.

Responsibilities

• Review documents to determine recovery or salvage remittance.
• Order all police reports as required.
• Identify responsible parties and create recovery packages.
• Provide immediate and effective responses to clients and third parties.

Skills

Excellent customer service skills

Strong verbal and written communication skills

Proficiency in Microsoft Office Suite

Strong negotiation and analytical skills

High attention to detail

Education

Post-secondary education

Job description

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Director Human Resources at CAA Club Group

Job description:

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and more

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Review documents to determine recovery or salvage remittance
• Order all police reports as required
• Ensure adequate reserving practices
• Identify responsible parties and create recovery packages
• Proactive diary management and follow-up calls with members, TPA, PC’s, etc.
• File reporting as per company procedure, including processing payments
• Provide immediate and effective responses through written/telephone communication to lawyers, clients, third parties
• Ongoing processing of claims, liability and quantum investigation, needs analysis, and customer service
• Ensure proper reserves are established

Who You Are

• Post-secondary education and related work experience
• Minimum 1 year experience in claims, subrogation, or collections
• Property/Auto Claims experience is an asset
• Excellent customer service skills
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to work in cross-functional teams
• High attention to detail
• Strong negotiation and analytical skills

Please note: Internal applicants should apply online within 10 business days of posting.

Additional Information

We are an equal opportunity employer committed to providing employment accommodations in accordance with the Ontario Human Rights Code and AODA. If you require accommodations during the recruitment process, please notify us.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing and Insurance