Intermediate Bodily Injury Adjuster

CAA Club Group; Vaughan; On-site; CAD 65,000 - 90,000; Full time

Job summary

CAA Club Group is hiring for a casualty claims professional to handle direct and litigated files, negotiate auto and property tort losses, and manage settlements under established protocols.

The role requires 3+ years of casualty claims experience, CIP or progress toward designation, and strong communication, organizational, and analytical skills. This position is based in Vaughan, Ontario and involves vendor management and litigation support.

Qualifications

• Post-secondary education or equivalent experience.
• CIP or working towards designation.
• Strong organizational, decision making and problem solving skillset.
• Ability to understand insurance contracts in various jurisdictions.
• Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues.
• Excellent communication skills, both written and verbal.

Responsibilities

• Full handle of both direct deal and litigated files.
• Investigate, evaluate, negotiate automobile and property tort loss of moderate complexity.
• Manage challenging coverage claims with tact and professionalism.
• Arrange and manage vendors for your investigation (IA's, surveillance, defence legal, defence medicals).
• Accurately assess and reserve the claim in line with Corporate protocols and guidelines.
• Maintain control of expenses through pro-active handling techniques.
• Manage claims in litigation, participate in mediations, pre-trials and trials.
• Obtain approval from Manager on claims above authority.

Skills

Communication skills

Organizational skills

Decision making

Attention to detail

Problem solving

Insurance knowledge

Education

Post-secondary education or equivalent experience

CIP or working towards designation

Job description

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program,
• Continuous learning through our robust corporate curriculum and education reimbursement program,
• Incredible rewards, travel incentives, and product and service discounts,
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What You Will Do

• Full handle of both direct deal and litigated files
• Investigate, evaluate, negotiate automobile and property tort loss of moderate complexity
• Manage challenging coverage claims with tact and professionalism
• Arrange and manage vendors for your investigation (IA's, surveillance, defence legal, defence medicals)
• Accurately assess and reserve the claim in line with Corporate protocols and guidelines
• Maintain control of expenses through pro-active handling techniques
• Manage claims in litigation, participate in mediations, pre-trials and trials
• Obtain approval from Manager on claims above authority

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

• Post-secondary education or equivalent experience
• CIP or working towards designation
• Minimum of 3 years experience handling casualty claims required
• Strong organizational; decision making and problem solving skillset
• Ability to understand insurance contracts in various jurisdictions
• Knowledge of principles and practices of claims settlement, policy wording, fraud investigations and coverage issues
• Ability to cross-reference information with attention to detail
• Strong general computer knowledge required
• Excellent communication skills, both written and verbal

We may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.