Student Wellness Case Management Coordinator - Initiative & Opportunity

Algonquin College; Ottawa; On-site; CAD 5,648,000 - 6,530,000; Full time

Benefits offered by this job

Health and dental benefits

Tuition assistance & development

Job summary

Algonquin College’s Counselling Services and Welcome Centre seeks a Student Wellness Case Management Coordinator to support students facing complex mental health and wellbeing challenges. You will perform non-clinical case management, service navigation, advocacy, and resource coordination to help students access campus and community supports.

Collaborating with multiple campus teams and community partners, you will identify goals, reduce access barriers, and promote ongoing engagement with

Qualifications

• Minimum three (3) year diploma or degree in Social Work, Psychology, Human Services, Community and Justice Services, Sociology, or related discipline. A Social Service Worker diploma combined with significant directly related experience may be considered equivalent.
• Registration with OCSWSSW is considered a strong asset.

Responsibilities

• Provide non-clinical case management through support planning, service navigation, advocacy, and coordination.
• Collaborate with Counselling Services, Health Services, Centre for Accessible Learning, Housing Services, and community partners.
• Assist students in identifying goals, reducing barriers to access, navigating resources, and developing self-advocacy skills.

Skills

Mental health

Case management

Wellbeing support

Resource navigation

Education

Social Work degree

OCSWSSW registration

Job description

Department

Counselling Services and Welcome Centre

Position Type

Full-Time Support

Salary Range

$41.20-$47.57-Hourly

Scheduled Weekly Hours

36.25

Anticipated Start Date

November 02, 2026

Length of Contract

~1 Year (with the possibility of extension)

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date

October 11, 2026

Please note: jobs are posted until 11:59 pm on the job closing date.

Land Acknowledgment

Algonquin College campuses in Ottawa and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.

Job Description

The Student Wellness Case Management Coordinator supports students experiencing complex mental health and wellbeing‑related concerns that impact their ability to access, engage with, and benefit from available campus and community supports.

The incumbent provides non‑clinical case management services through support planning, service navigation, advocacy, resource coordination, outreach, and ongoing engagement. Working collaboratively within and outside of Student Support Services including collaboration with Counselling Services, Health Services, The Centre for Accessible Learning, Housing Services, Student Success Specialists, faculty and community partners, the Student Wellness Case Management Coordinator serves as a central point of coordination for students requiring support from multiple services and systems.

The role assists students in identifying goals, reducing barriers to service access, navigating campus and community resources, developing self‑advocacy skills, and maintaining engagement with supports that promote wellbeing and engagement.

The Student Wellness Case Management Coordinator does not provide counselling, psychotherapy, diagnosis, clinical assessment, treatment planning, or therapeutic intervention. The role complements the work of teams and departments through coordinated support and service navigation activities.

Required Qualifications

Education & Training

• Minimum three (3) year diploma or degree in Social Work, Psychology, Human Services, Community and Justice Services, Sociology, or related discipline. A Social Service Worker diploma combined with significant directly related experience may be considered equivalent.
• Registration with OCSWSSW is considered a strong asset.

Experience

Minimum of three (3) years’ experience in:

• Mental health case management and wellbeing support.
• Community resource mapping, referral coordination, and service navigation.
• Supporting post‑secondary students or young adults (preferred).

This position requires regular on‑site work at Algonquin College’s Woodroffe (Ottawa) Campus.

This position is subject to the terms of the Full‑Time Support Staff Collective Agreement: SSCollectiveAgreementCurrent_E-1.pdf (algonquincollege.com).

Why Join Algonquin College?

• Compensation: Many roles offer a competitive base salary and comprehensive benefits, including health, dental, and retirement plans designed to support your well‑being. Eligibility for benefits vary by position. Benefits | Careers

• Learning and Development Opportunities: Access to training, tuition assistance programs (Algonquin College Courses and Degree Completion), certifications, workshops, and professional courses that allow you to grow and advance in your career. About Us | Employee Learning and Development. Availability depends on role and employment status

• Company Culture : Our values of caring, learning, integrity, and respect define how we interact one another. We foster a supportive and collaborative environment. Algonquin College has been recognized by Forbes as one of Canada’s Best Employers for 2025 and one of Canada's Best Employers for Diversity for 2024

• Inclusion, Diversity, Equity, and Accessibility (IDEA) : We are proud to be the first Ontario college to implement an Equity, Diversity, and Inclusion policy, fostering an inclusive workplace where all employees feel respected and valued. Affinity Group Conversation Communities … & Truth …

How We Use AI in Hiring:

Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.

Accessibility:

Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at [e-mail]. While we thank all those who apply, only those to be interviewed will be contacted.