Description
The Recruitment Team in the Office of the Registrar is currently seeking a Full-time Regular Student Recruitment Specialist.
The University of Calgary student recruitment team is committed to attracting top quality candidates to the institution by utilizing creative and compassionate methods to meet, listen to, inform, and advocate for prospective students from diverse backgrounds. Working within institutional policies and goals, student recruiters provide clear advice about how to choose, apply for, accept, and enhance best-fit academic programs, as well as empowering inadmissible applicants to create suitable academic pathways to actualize their goals.
Reporting to the Manager, International Student Recruitment, the Student Recruitment Specialist, International is accountable for planning and executing defined regional recruitment of undergraduate students to the University of Calgary to meet the goals of the institutional Comprehensive Institutional Plan and Recruitment Strategy. They will work with a high degree of independence to ensure the objectives and strategic plans related to student recruitment at the University of Calgary are effectively implemented and provide research and analysis to strengthen student recruitment.
There is a high degree of risk associated with recruitment travel, specifically internationally and therefore a high degree of personal responsibility and accountability associated with this role.
Summary of Key Responsibilities (job functions include but are not limited to):
- Recruits qualified undergraduate applicants to the University from various markets using various tactics such as personal visits, presentations, one-on-one meetings, telephone, correspondence, volunteers and electronic media.
- Provides up-to-date, accurate information about the University and its programs to actively promote and market those programs to prospective applicants.
- Provides advisement to prospective students and their families on the Canadian educational system(s), University of Calgary programs, admissions criteria, requirements and processes.
- May provide pre-screening of application credentials to facilitate the application and admission process.
- Organizes, implements, and conducts on- and off-campus informational/promotional sessions for prospective applicants.
- Travels extensively to regions within Canada and/or internationally to deliver information via presentations and brochures about the University to prospective international students and their families.
- Identifies innovative ways of bringing information to stakeholders in an efficient and effective manner.
- Assists with marketing publications and materials required for direct mail campaigns, electronic media, presentations, etc., targeting prospective students and key influencers.
- Assists in the planning and implementation of multi-channel marketing and communications plans.
- Contributes to the development and ongoing refinements of marketing strategies for student recruitment.
- Plans and targets visits to strategically-defined regions within Canada and abroad to meet the University of Calgary's enrolment goals.
- Investigates invitations to attend education fairs and recommends the University of Calgary's participation.
- Identifies and targets key contacts/organizations in student recruitment to facilitate recruitment initiatives.
- Develops contacts, including government representatives abroad, to strengthen the ongoing presence and reputation of the University.
- Maintains an ongoing awareness of available material pertaining to past and present accreditation standards for both Canadian and foreign institutions.
- Tracks and keeps abreast of competitor activities.
- Tracks the number of international student enquiries received through various sources.
- Researches and implements effective conversion activities for the international student market.
- Assists in the delivery of campus tours to support the visitor experience.
- Collaborates with UCalgary constituencies including alumni, parents, high schools, and community college programs to build a successful campus tour program.
- Reviews applications for processing to ensure applicants are treated fairly and meet required deadlines.
- Prepares recruitment proposals and completes planning documents.
- Responds to emails, phone calls and other inquiries from prospective students as needed.
- Provides mentorship and coaching to Student Recruitment Ambassadors, Advisors, and Assistants.
- Provides guidance and support to Student Recruitment Ambassadors, Advisors, and Assistants in complex situations.
Qualifications / Requirements:
- Requires an undergraduate degree from a recognized/accredited university. A degree from the University of Calgary is preferred.
- Requires the ability to travel internationally and meet all entry requirements for individual nations.
- Demonstrated international experience via recruitment, admissions, or other related work.
- Demonstrated excellent writing, public speaking, and presentation skills; project management abilities; and strength in answering multiple complex enquiries per day.
- Fluency in a second language relevant to our student recruitment focus will be an asset.
- Demonstrated experience with event planning and public relations.
- Knowledge of Campus Alberta and the Canadian university system admissions criteria and programs.
- Advising/counselling skills.
- Ability to work in a confidential setting and demonstrate good judgment in sensitive situations.
- Analytical and problem-solving skills, particularly for identifying trends in markets and generating innovative solutions.
- Experience in effective relationship building.
- Knowledge and sensitivity to cultural issues; tact, diplomacy, and confidentiality are essential.
- Good judgment, initiative, and creative problem-solving skills.
- Excellent organizational skills including the ability to work independently and meet deadlines.
- Ability to remain calm and energized under pressure in a high-volume, fast-paced environment.
- A valid "Class 5" drivers license with a good driving record (abstract required).
- A valid passport.
- A criminal record check will be required as a condition of employment.
- This position requires the incumbent to travel within Canada and/or internationally for extended periods with minimal supervision.
- Ability to quickly adapt to new technology programs.
- Experience with Microsoft Office applications, an electronic document management system, and a Student Information System (PeopleSoft preferred).
- Willing to be cross-trained and assist other departments across the Office of the Registrar.
- Ability to lift and carry boxes weighing 20-25 pounds.
- 1 year of undergraduate student recruitment or undergraduate admission experience required.
Application Deadline: February 4, 2025
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.
About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.