Student Learning Assistant

Northern Lakes College; Town of Athabasca; On-site; CAD 38,000 - 45,000; Part time

Job summary

Northern Lakes College in Athabasca is seeking a part-time Student Learning Assistant (0.8 FTE) to support multiple student services and campus operations. The role involves front-desk reception, information provision on programs, and assisting with learning support and recruitment activities.

The successful candidate will report to the Chair, Community Learning Supports, and contribute to distance learning, site management, and student success initiatives.

Qualifications

• A High School Diploma or equivalent
• Experience working with the public is required
• Experience with Microsoft 365 software is required
• A clean vulnerable sector criminal record check prior to commencement
• A valid Class 5 driver’s license
• A combination of education, training and experience may be considered

Responsibilities

• Provide reception (phone, walk‑in)
• Handle inquiries
• Provide information on College programs
• Provide information on Continuing Education & Corporate Training
• Counselling or education planning referrals
• Schedule appointments for educational planning and funding
• Disseminate course/career information
• Facilitate application forms
• Contact applicants as needed
• Applicant inquiry/follow up
• Application and fee collection
• Orient students to services and facility
• Coach students in time management skills
• Coach students in study skills
• Provide library assistance
• Provide students with assistance for computer use
• How to access e‑mail
• How to access online classes
• How to use Moodle for course work and accessing information
• Provide Internet assistance and information on proper internet usage
• Assist students in navigating the Northern Lakes College web site
• Arrange appropriate learning environments
• Refer students to instructor(s) for remediation or learning consultant if required
• Prepare local promotional materials
• Make presentations to local groups
• Distribute promotional materials
• Represent Northern Lakes College at trade shows and job fairs
• Other recruitment activities as required
• Identify and report training needs and barriers
• Record CEC minutes
• Contact CEC members for meetings
• Set up facilities for meetings
• Preparing the Student Learning Assistant report
• Assist with Council of Community Education Committees (CCEC) report
• Collect, store, proctor, and return exams
• Assist students and instructors with photocopying and scanning
• Distribute, collect, and return learning materials
• Maintain student files
• Arrange conferencing connections
• Maintain/troubleshoot learning technologies
• Open and close facilities/rooms
• Arrange for and set up facility as requested
• Maintain schedules and bookings for rooms, equipment, and libraries
• Assist in recording student attendance
• Maintain administrative and educational supplies
• Maintain generic campus supplies and learning resources
• Ensure security for equipment, resources, exams, etc.

Skills

Public interaction

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft 365

Job description

For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. The college supports and promotes professional development and wellness opportunities and provides employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!

Temporary Part‑Time (0.8 FTE) Position

Student Learning Assistant

Salary: $22.79 to $26.95 per hour
Location: Athabasca
Start Date: October 23, 2026 to November 23, 2026

Qualifications:

• A High School Diploma or equivalent
• Experience working with the public is required
• Experience with Microsoft 365 software is required
• A clean vulnerable sector criminal record check prior to commencement
• A valid Class 5 driver’s license
• A combination of education, training and experience may be considered

Assets:

• Experience with teleconference and video equipment
• Experience working in educational environments

Nature and Scope of Work:

Reporting to the Chair, Community Learning Supports, the Student Learning Assistant is responsible for providing various services to students, staff and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.

Duties and Responsibilities:

Client Services

• Provide reception (phone, walk‑in)
• Handle inquiries
• Provide information on College programs
• Provide information on Continuing Education & Corporate Training
• Counselling or education planning referrals
• Schedule appointments for:
• Educational planning
• Funding
• Disseminate course/career information
• Facilitate application forms
• Contact applicants as needed
• Applicant inquiry/follow up
• Application and fee collection

Retention Services

• Orient students to services and facility
• Coach students in time management skills
• Coach students in study skills
• Provide library assistance
• Provide students with assistance for computer use
• How to access e‑mail
• How to access online classes
• How to use Moodle for course work and accessing information
• Provide Internet assistance and information on proper internet usage
• Assist students in navigating the Northern Lakes College web site
• Arrange appropriate learning environments
• Refer students to instructor(s) for remediation or learning consultant if required

Recruitment Services

• Prepare local promotional materials
• Make presentations to local groups
• Distribute promotional materials
• Represent Northern Lakes College at trade shows and job fairs
• Other recruitment activities as required
• Identify and report training needs and barriers

Community Education Committee (CEC) Services

• Record CEC minutes
• Contact CEC members for meetings
• Set up facilities for meetings
• Preparing the Student Learning Assistant report
• Assist with Council of Community Education Committees (CCEC) report

Distance Delivery Services

• Collect, store, proctor, and return exams
• Assist students and instructors with photocopying and scanning
• Distribute, collect, and return learning materials
• Maintain student files
• Arrange conferencing connections
• Maintain/troubleshoot learning technologies

Site Management Services

• Open and close facilities/rooms
• Arrange for and set up facility as requested
• Maintain schedules and bookings for rooms, equipment, and libraries
• Assist in recording student attendance
• Maintain administrative and educational supplies
• Maintain generic campus supplies and learning resources
• Ensure security for equipment, resources, exams, etc.
• Maintain generic campus supplies and learning resources
• Ensure security for equipment, resources, exams, etc.

Skills/Knowledge:

• Excellent organizational skills
• Ability to work in a fast‑paced environment

Contacts (Internal and External):

• Northern Lakes College staff
• General public
• Students

The successful candidate must provide College or University transcripts and a clean Criminal Record Check to Human Resources prior to commencement.

This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.

Closing Date: September 30, 2026

Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.