Campus Learning & Engagement Assistant

Northern Lakes College; Town of Athabasca; On-site; CAD 38,000 - 45,000; Part time

Job summary

Northern Lakes College in Athabasca is seeking a part-time Student Learning Assistant (0.8 FTE) to support multiple student services and campus operations. The role involves front-desk reception, information provision on programs, and assisting with learning support and recruitment activities.

The successful candidate will report to the Chair, Community Learning Supports, and contribute to distance learning, site management, and student success initiatives.

Qualifications

• A High School Diploma or equivalent
• Experience working with the public is required
• Experience with Microsoft 365 software is required
• A clean vulnerable sector criminal record check prior to commencement
• A valid Class 5 driver’s license
• A combination of education, training and experience may be considered

Responsibilities

• Provide reception (phone, walk‑in)
• Handle inquiries
• Provide information on College programs
• Provide information on Continuing Education & Corporate Training
• Counselling or education planning referrals
• Schedule appointments for educational planning and funding
• Disseminate course/career information
• Facilitate application forms
• Contact applicants as needed
• Applicant inquiry/follow up
• Application and fee collection
• Orient students to services and facility
• Coach students in time management skills
• Coach students in study skills
• Provide library assistance
• Provide students with assistance for computer use
• How to access e‑mail
• How to access online classes
• How to use Moodle for course work and accessing information
• Provide Internet assistance and information on proper internet usage
• Assist students in navigating the Northern Lakes College web site
• Arrange appropriate learning environments
• Refer students to instructor(s) for remediation or learning consultant if required
• Prepare local promotional materials
• Make presentations to local groups
• Distribute promotional materials
• Represent Northern Lakes College at trade shows and job fairs
• Other recruitment activities as required
• Identify and report training needs and barriers
• Record CEC minutes
• Contact CEC members for meetings
• Set up facilities for meetings
• Preparing the Student Learning Assistant report
• Assist with Council of Community Education Committees (CCEC) report
• Collect, store, proctor, and return exams
• Assist students and instructors with photocopying and scanning
• Distribute, collect, and return learning materials
• Maintain student files
• Arrange conferencing connections
• Maintain/troubleshoot learning technologies
• Open and close facilities/rooms
• Arrange for and set up facility as requested
• Maintain schedules and bookings for rooms, equipment, and libraries
• Assist in recording student attendance
• Maintain administrative and educational supplies
• Maintain generic campus supplies and learning resources
• Ensure security for equipment, resources, exams, etc.

Skills

Public interaction

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft 365

Job description

Northern Lakes College in Athabasca is seeking a part-time Student Learning Assistant (0.8 FTE) to support multiple student services and campus operations. The role involves front-desk reception, information provision on programs, and assisting with learning support and recruitment activities.

The successful candidate will report to the Chair, Community Learning Supports, and contribute to distance learning, site management, and student success initiatives.