Student Information Systems Solutions Analyst

ubc; Vancouver; On-site; CAD 86,000 - 124,000; Full time

Job summary

University of British Columbia in Vancouver seeks a Business Solutions Analyst to oversee the technology environment for Enrolment Services and the enterprise Student Information System. The BSA leads high-level requirements gathering and analysis of complex system requests affecting operational processes and SIS modules.

The BSA collaborates with ES and UBC IT, building strong relationships with stakeholders and guiding system implementations.

Qualifications

• Analyzes, plans and manages requests for change to the enterprise SIS applications.
• Guides business stakeholders in articulating business needs for system integration.

Responsibilities

• Analyzes, plans and manages requests from faculties and service units for change(s) to the enterprise SIS applications, and collaborates with UBC IT and other ES units in developing project proposals for system implementations.
• Actively engages in systems projects, acting as a primary contact for IT partners; recommends appropriate stakeholder engagement, provides guidance to Enrolment Services business stakeholders in participation and direction of systems implementations efforts and acts as subject matter expert, as appropriate.
• Using in-depth knowledge of the Student Information System, and an understanding of all registrarial functions, guides the business stakeholders in determining and articulating their business needs and how system integration efforts can be a benefit to them; works with UBC IT to communicate business issues on behalf of multiple stakeholders; communicates solution proposals, resource estimates and scoping assumptions back to stakeholders and involves stakeholders in discussions as appropriate.
• Responsible for communications to the Student Information System user community for critical system updates, outages and developments in a timely and efficient manner.
• Communicates the status of IT initiatives, projects and operational performance of systems to the ES affected business unit (s) he or she supports.
• Monitors project progress including providing direction, advice, training and feedback to project participants.
• Maintains a balanced perspective of project progress and challenges; negotiates deliverables and timing across multiple stakeholders; manages stakeholder s expectations during high stress problem/crisis situations and keeps relevant parties focused on the primary objectives and critical tasks at hand.
• Examines processes for streamlining opportunities and coordinates relevant systems and process changes.”

Job description

University of British Columbia in Vancouver seeks a Business Solutions Analyst to oversee the technology environment for Enrolment Services and the enterprise Student Information System. The BSA leads high-level requirements gathering and analysis of complex system requests affecting operational processes and SIS modules.

The BSA collaborates with ES and UBC IT, building strong relationships with stakeholders and guiding system implementations.