Strategy & Operations Partner

Apex Systems; Mississauga; Hybrid; CAD 120,000 - 180,000; Part time

Job summary

Everforth Apex is seeking an IT Strategy & Operations Partner to act as a trusted advisor to a senior technology executive. This senior management role blends strategy, governance, and organizational effectiveness to drive leadership alignment.

In this hybrid Toronto-area position, you will design leadership cadences, translate priorities into action, and prepare executive communications while guiding governance across transformation programs and operating model initiatives.

Qualifications

• Experience in strategy, transformation, PMO, or executive support functions.
• Ability to partner with senior leaders, including Directors, VPs, and Executives.
• Strong executive communication and presentation development skills.
• Demonstrated experience creating dashboards, governance routines, operating cadences, action trackers, and decision frameworks.
• Ability to navigate ambiguity, identify priorities, and drive outcomes with limited direction.
• Strong stakeholder management and influencing abilities in matrixed environments.
• Excellent judgment and experience handling confidential information.

Responsibilities

• Design and manage leadership operating cadences, governance forums, executive reviews, and quarterly planning sessions.
• Develop agendas, executive briefings, decision logs, action trackers, and follow-up mechanisms.
• Translate strategic priorities into actionable execution plans and track initiatives across multiple workstreams.
• Support governance activities across transformation programs, operational excellence initiatives, compliance, architecture, vendor management, and change initiatives.
• Prepare executive-ready presentations, leadership updates, briefing notes, talking points, and strategic communications.
• Identify operational inefficiencies, ownership gaps, and cross-functional challenges, and facilitate alignment.

Skills

Strategy

PMO leadership

Executive communication

Governance

Job description

IT Strategy & Operations Partner (Operational Excellence & Governance)

• Location: Hybrid (Greater Toronto Area) 2 days a week
• Employment Type: Contract or Contract-to-Hire
• Contract Length: 6-Month Rolling Contract (Potential for Extension or Permanent Conversion)
• Level: Senior Manager

About The Opportunity

Our client, a large enterprise organization undergoing significant technology and operational transformation, is seeking an experienced IT Strategy & Operations Partner to serve as a trusted advisor to a senior technology executive.

This highly visible role combines strategy, operations, governance, executive communications, and organizational effectiveness. The successful candidate will help drive leadership alignment, improve execution visibility, and strengthen decision-making across a complex technology environment.

This is an ideal opportunity for a professional with experience in business operations, technology transformation, governance, consulting, PMO leadership, or executive-facing strategy roles.

Key Responsibilities

Executive Operations & Leadership Support

• Design and manage leadership operating cadences, governance forums, executive reviews, and quarterly planning sessions.
• Develop agendas, executive briefings, decision logs, action trackers, and follow-up mechanisms.
• Ensure leadership teams have the information necessary to make informed decisions and drive accountability.

Strategy Execution & Governance

• Translate strategic priorities and objectives into actionable execution plans.
• Track strategic initiatives, risks, dependencies, and key decisions across multiple workstreams.
• Support governance activities across transformation programs, operational excellence initiatives, compliance, architecture, vendor management, and change initiatives.

Executive Communications

• Prepare executive-ready presentations, leadership updates, briefing notes, talking points, and strategic communications.
• Synthesize complex information into concise recommendations, risks, options, and proposed actions.
• Support communications for executive leadership, steering committees, and governance forums.

Organizational Effectiveness

• Identify operational inefficiencies, ownership gaps, and cross-functional challenges.
• Facilitate alignment across teams and stakeholders to improve execution and accountability.
• Support operating model development, role clarity initiatives, governance structures, and RACI frameworks.

Special Projects & Strategic Initiatives

• Lead or coordinate high-priority initiatives on behalf of senior technology leadership.
• Conduct analysis and drive execution on transformation, integration, operational, and governance-focused activities.
• Handle sensitive organizational, financial, compliance, and vendor-related matters with professionalism and discretion.

Required Qualifications

• Experience in strategy, consulting, transformation, PMO, technology operations, governance, business operations, or executive support functions.
• Proven ability to partner with senior leaders, including Directors, VPs, and Executives.
• Strong executive communication and presentation development skills.
• Demonstrated experience creating dashboards, governance routines, operating cadences, action trackers, and decision frameworks.
• Ability to navigate ambiguity, identify priorities, and drive outcomes with limited direction.
• Strong stakeholder management and influencing abilities in matrixed environments.
• Excellent judgment and experience handling confidential information.

Preferred Qualifications

• Experience supporting enterprise technology organizations or large-scale transformation programs.
• Exposure to governance, compliance, risk management, vendor management, architecture, operational excellence, or M&A initiatives.
• Consulting, business operations, transformation office, or strategy experience.
• Experience preparing materials for executive leadership teams, boards, or senior governance committees.
• Interest in AI, automation, and modern digital operating models.

What Success Looks Like

• Increased executive effectiveness and leadership team alignment.
• Improved visibility into strategic priorities, risks, and dependencies.
• Strong governance and decision-making processes across technology initiatives.
• Faster resolution of cross-functional challenges and organizational bottlenecks.
• High-quality executive communications that enable informed decision-making.

This opportunity offers significant visibility to executive leadership and the chance to influence enterprise-wide strategy, governance, and operational effectiveness within a complex technology environment.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.