Strategic Support Lead: Data, Quality & Change

Winnipeg; Winnipeg; Híbrido; CAD 86.000 - 115.000; Jornada completa

Descripción de la vacante

City of Winnipeg is seeking a Strategic Support Supervisor to lead the Strategic Support Branch within the Assessment & Taxation Department. You will drive quality management, audits, and data-sharing initiatives while partnering with operational divisions to enable strategic planning and continuous improvement.

A strong background in statistics, program coordination, and municipal processes is essential. You will oversee change-management projects, administer FIPPA, and work with

Formación

• Bachelor's degree with coursework or focus in data analysis, strategic planning, quality management, or business process improvement.
• Certification in Quality Management is required; ISO 9001, ADKAR, or related assets are a plus.
• Minimum four years of experience in strategic planning, quality management, or related operational support.
• Experience applying statistical methods to analyze data and support decision-making.
• Experience coordinating quality-management activities and continuous-improvement initiatives.
• Experience providing work direction or supervision to staff.
• Municipal government or public-sector experience is an asset.
• Knowledge of statistics, quality concepts, and continuous improvement principles.
• Knowledge of real property assessment theory and practice.

Responsabilidades

• Coordinate planning framework and guide strategic plan development for DMC approval.
• Organize quality audits and statistical analysis to provide department-level insights.
• Supervise Strategic Support staff and oversee data-sharing agreements.
• Manage Customer Service portals and information sharing policies.
• Administer FIPPA and act as Departmental FIPPA Coordinator.
• Lead change-management and process-improvement initiatives.

Conocimientos

Statistical analysis

Quality management

Change management

Project coordination

Communication

Educación

Bachelor's degree in Statistics, Mathematics, Economics, Commerce/Business Administration, Public Administration, Computer Science, or related discipline

Herramientas

SPSS

Excel

Word

PowerPoint

Database tools

Descripción del empleo

City of Winnipeg is seeking a Strategic Support Supervisor to lead the Strategic Support Branch within the Assessment & Taxation Department. You will drive quality management, audits, and data-sharing initiatives while partnering with operational divisions to enable strategic planning and continuous improvement.

A strong background in statistics, program coordination, and municipal processes is essential. You will oversee change-management projects, administer FIPPA, and work with