Strategic Pursuits Director, Managed Services Growth

EY; Dieppe; On-site; CAD 114,000 - 190,000; Full time

Benefits offered by this job

Medical coverage

Pension plan

Generous vacation policy

Paid personal days

Job summary

EY Canada is seeking an Associate Director to lead growth in Managed Services by driving strategic pursuits and expanding client relationships. You will collaborate with Managed Services leaders, service delivery managers, and cross-functional partners to enhance opportunity quality and fuel portfolio expansion.

You will engage senior leaders, shape growth strategies, coach teams on upsell opportunities, and oversee pursuit effectiveness across sectors and service lines, influencing outcomes in

Qualifications

• Bachelor's degree in a related discipline.
• Approximately 10+ years of progressive experience in managed services, business development, account management, strategic pursuits, consulting, or related disciplines.
• Proven experience leading complex pursuits, large opportunities, or strategic growth initiatives.
• Demonstrated success in developing and expanding client relationships and driving revenue growth.
• Experience reviewing and shaping strategic opportunities from qualification through deal execution.
• Strong stakeholder management skills and the ability to work across multiple service lines and business functions.
• Experience presenting to executive-level stakeholders and influencing decision-makers.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work independently and effectively navigate a complex, matrixed organization.

Responsibilities

• Lead and support strategic Managed Services pursuits and business development opportunities across sectors and service offerings.
• Drive the pursuit lifecycle, including opportunity qualification, solution development, proposal support, client presentations, negotiations, and contract execution.
• Partner with account teams and client-serving professionals to identify, shape, and advance Managed Services opportunities.
• Review and provide quality oversight on active managed services pursuits to improve win rates, enhance delivery readiness, and support successful outcomes.
• Support the review and management of existing managed services engagements to ensure delivery commitments are being achieved and growth opportunities are identified.
• Coach and support Service Delivery Managers in identifying, developing, and closing upsell and cross-sell opportunities within existing client accounts.
• Contribute to the development and execution of managed services growth strategies and account expansion plans.
• Monitor and report on pursuit activity, pipeline performance, opportunity progression, and key growth metrics.
• Build and maintain strong relationships with stakeholders across Managed Services, Clients & Industries, service lines, Risk Management, Finance, and other support functions.
• Facilitate pursuit discussions, opportunity reviews, and stakeholder meetings to drive alignment and decision-making.
• Manage multiple strategic opportunities and priorities simultaneously in a fast-paced environment.
• Contribute to team, practice, and firm initiatives as part of continuous improvement objectives.

Skills

Business development

Relationship management

Strategic leadership

Project management

Stakeholder influence

Communication skills

Executive presence

Decision making

Problem solving

Education

Bachelor's degree

Job description

EY Canada is seeking an Associate Director to lead growth in Managed Services by driving strategic pursuits and expanding client relationships. You will collaborate with Managed Services leaders, service delivery managers, and cross-functional partners to enhance opportunity quality and fuel portfolio expansion.

You will engage senior leaders, shape growth strategies, coach teams on upsell opportunities, and oversee pursuit effectiveness across sectors and service lines, influencing outcomes in