Strategic Partnerships Manager, Payments Growth

Capital One; Toronto; Hybrid; CAD 219,000 - 249,000; Full time

Benefits offered by this job

Work From Home

Mental health coverage

Tuition subsidies

Family health coverage

Job summary

Capital One Canada is seeking a senior Relationship Manager to drive business growth through partnerships and strategic account development in the payments space. You will manage external stakeholders, optimize revenue opportunities, and lead risk-evaluation for partnerships in a hybrid workplace.

The role emphasizes cross-functional collaboration, contract negotiation, and market expansion across designated territories. Strong communication and analytical skills are essential for success.

Qualifications

• 6+ years of payments industry sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills.

Responsibilities

• Support exploration of new partnership opportunities that drive acceptance and volume growth.
• Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience.
• Proactively address client inquiries and problem solve to resolve opportunities or issues.
• Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices.
• Work with manager to develop territory/prospect plan, engage processor partners to develop prospect and lead generation.
• Drive internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.
• Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development.
• Actively manages and escalates risk and customer-impacting issues or complaints within the day to-day role to management.
• Work closely with Compliance, Legal and Due Diligence to ensure proposals and contracts are effectively and accurately produced.
• Present product and marketing initiatives to network participants to improve Discover's position versus competition.
• Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities.

Skills

Payments industry sales/business dev

Relationship management

Strategy

Operations

Project management

Planning

Finance

Consultative skills

Education

Bachelor's Degree in Business Administration and Management, Finance, or Marketing

Job description

Capital One Canada is seeking a senior Relationship Manager to drive business growth through partnerships and strategic account development in the payments space. You will manage external stakeholders, optimize revenue opportunities, and lead risk-evaluation for partnerships in a hybrid workplace.

The role emphasizes cross-functional collaboration, contract negotiation, and market expansion across designated territories. Strong communication and analytical skills are essential for success.