Strategic Partner Success Lead, Public Transit

Via Transportation, Inc.; Vancouver; On-site; CAD 145,000 - 165,000; Full time

Benefits offered by this job

100% company-paid premiums

Group RRSP & DPSP

Parental leave (paid)

Wellness benefits

20 days PTO + holidays

Job summary

Via Transportation, Inc. is seeking a Senior Partner Success Manager to be the face of Via for partner cities and operators, owning renewals, expansions, and revenue outcomes while delivering high-impact strategic guidance.

You will build durable relationships, translate community needs into opportunities, analyze service performance data to drive decisions, lead complex negotiations, and advocate for new products to grow partner scale.

Qualifications

• 7+ years in a client-facing role with senior stakeholder management experience.
• Fluency in French and English for frequent client interaction.

Responsibilities

• Own the success of a portfolio of partners with autonomy.
• Act as trusted advisor turning community needs into revenue opportunities.
• Build deep relationships, identify pain points, and drive growth opportunities.

Skills

Senior stakeholder management

French fluency

Data-driven decision making

Self-starter

Entrepreneurial mindset

Job description

Via Transportation, Inc. is seeking a Senior Partner Success Manager to be the face of Via for partner cities and operators, owning renewals, expansions, and revenue outcomes while delivering high-impact strategic guidance.

You will build durable relationships, translate community needs into opportunities, analyze service performance data to drive decisions, lead complex negotiations, and advocate for new products to grow partner scale.