Strategic Operations & Talent Manager

Relevance; Montreal; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Telework equipment reimbursement

Job summary

Desjardins in Montreal is seeking a senior manager to lead a broad administrative function. You will oversee a large subset of sales/operations activities or a specialized support service, build and execute the unit’s business plan, and drive performance across the team in alignment with the organization’s strategic orientations.

The role emphasizes talent development, change management, and collaboration with other administrative units, with a hybrid work setup and a strong focus on

Qualifications

• Bachelor's degree in a related field.
• Nine years of relevant experience with a mix of leadership and operations responsibilities.
• Knowledge of French is required, with a flexibility to engage in bilingual contexts.

Responsibilities

• Support the immediate supervisor by helping with work organization, operational planning and special initiatives.
• Develop, implement and track the unit’s action plan aligned with the organization’s orientations and other administrative units.
• Establish management and communication practices that support talent attraction and retention and change management.
• Define and ensure activities related to the unit’s services and oversee projects to maximize business results.
• Support the administrative unit’s action plan by managing individual and team performance.
• Continuously improve management processes under your responsibility.
• Promote Desjardins Group’s cooperative values.
• Represent the organization and conduct business intelligence.

Skills

Action oriented

Ambiguity

Customer Focus

Decision quality

Develops talent

Differences

Drive results

Engagement

Nimble learning

Teams

Education

Bachelor's degree in a related field

Job description

Desjardins in Montreal is seeking a senior manager to lead a broad administrative function. You will oversee a large subset of sales/operations activities or a specialized support service, build and execute the unit’s business plan, and drive performance across the team in alignment with the organization’s strategic orientations.

The role emphasizes talent development, change management, and collaboration with other administrative units, with a hybrid work setup and a strong focus on