Strategic Logistics Account Manager I

ArcBest; Saskatoon; On-site; CAD 60,000 - 85,000; Full time

Job summary

The Account Manager for ABF Freight Canada grows and maintains profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers. Develop sales strategies, build relationships with customers, and coordinate with ArcBest departments to tailor service packages that meet each client's needs.

This role requires strong communication, negotiation, and problem-solving skills to expand market share while delivering excellent customer service in a

Qualifications

• Bachelor's degree preferred or relevant experience will be considered.
• Transportation industry and related sales experience preferred.
• Proficient in Microsoft Office Suite.

Responsibilities

• Develop sales strategies and understanding of customers' business models.
• Identify customer challenges; develop and implement solutions to create opportunities.
• Make sales calls and presentations to customers of all sizes.
• Manage business relationships and entertain customers.
• Monitor industry competitors, new products, and market conditions to understand customer needs.
• Conduct calls and face-to-face meetings with customers.
• Pursue customers using networking, social media, referrals, etc.
• Obtain and develop new accounts using company techniques.
• Maintain and grow expertise of ArcBest service offerings.
• Collaborate with customers and ArcBest departments.
• Negotiate service requirements and prices; establish service packages.
• Create service solutions for customers' business problems and initiate pricing.
• Assist in collection process and cargo claim prevention as needed.
• Maintain territory account information in ArcBest database.
• Complete monthly sales audit and expense reports.
• Complete itinerary and call report as required by guidelines and IRS regulations.
• Conduct and receive calls and emails to identify opportunities and build relationships.
• Exhibit excellent customer service.
• Maintain a positive, customer-focused attitude in a high-pressure environment.
• Interact professionally with all employees and customers.
• Work in a team to accomplish goals.

Skills

Addressing Customer Needs

Cross-Selling

Negotiating

Perseverance and Follow-Through

Problem Solving

Relationship Management

Sales Closing and Agreements

Selling

Education

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

The Account Manager for ABF Freight Canada grows and maintains profitable ArcBest business by selling and marketing ArcBest solutions and services to current and prospective customers. Develop sales strategies, build relationships with customers, and coordinate with ArcBest departments to tailor service packages that meet each client's needs.

This role requires strong communication, negotiation, and problem-solving skills to expand market share while delivering excellent customer service in a