Strategic Lead, Business Resilience & Continuity

Fidelity International; Toronto; Hybrid; CAD 146,000 - 176,000; Full time

Benefits offered by this job

Flexible working arrangements

RRSP contribution

Health benefits

Job summary

Fidelity Canada seeks a Manager, Business Resiliency & Continuity to lead enterprise resilience, coordinate crisis management, and ensure continuity across critical services. The role partners with Technology, Risk, and Cyber teams to maintain a cohesive resilience posture.

The candidate will direct BIAs, testing, and recovery strategies; drive readiness through simulations and governance, while managing stakeholder relationships in a regulated financial services environment.

Qualifications

• 7+ years of experience in business continuity, operational resilience, disaster recovery or related risk management discipline.
• At least 3 years in a leadership or management role.
• Bachelor’s degree in business, Technology, Engineering, or a related field, or equivalent work experience.

Responsibilities

• Lead and develop the team; act as the primary contact for business continuity and resilience; build strong relationships with senior stakeholders and drive cross-functional collaboration.
• Establish and evolve the business continuity and operational resilience framework; establish standards for continuity planning, crisis management, and service recovery aligned with regulatory expectations.
• Implement recovery strategy, testing plans and BIAs to identify critical services, dependencies, and recovery priorities; maintain accurate documentation of processes and recovery objectives.
• Oversee development of actionable and tested continuity plans; ensure alignment with technology capabilities and address preparedness gaps.
• Lead enterprise crisis response, command and control activities, coordination; establish clear roles and control protocols, and alignment with cyber and technology incident management.
• Design and execute simulation exercises (including cyber scenarios); validate readiness, track outcomes, and drive remediation actions.
• Ensure adherence to regulatory and internal standards; maintain audit readiness and monitor resilience maturity across the organization.
• Align business recovery priorities with technology recovery capabilities; collaborate with Technology, Risk, Cyber, and Architecture teams for integrated resilience.

Skills

Leadership

Stakeholder management

Crisis management

Business continuity

Operational resilience

Regulatory knowledge

Education

Bachelor's degree in business, Technology, Engineering, or related field

Job description

Fidelity Canada seeks a Manager, Business Resiliency & Continuity to lead enterprise resilience, coordinate crisis management, and ensure continuity across critical services. The role partners with Technology, Risk, and Cyber teams to maintain a cohesive resilience posture.

The candidate will direct BIAs, testing, and recovery strategies; drive readiness through simulations and governance, while managing stakeholder relationships in a regulated financial services environment.