Business Continuity Specialist

Fidelity Canada; Toronto; Hybrid; CAD 96,000 - 113,000; Full time

Benefits offered by this job

RRSP contribution

Job summary

Fidelity Canada is hiring a BCP Coordinator in Toronto to coordinate the development, maintenance, and testing of the Business Continuity program. You will plan tests, manage documentation, and support business resumption during disruptions.

The role requires 2+ years in business continuity, 3-year post-secondary education, and professional CBCP/FBCI certification, with strong MS Office skills and BC planning software knowledge.

Qualifications

• 2+ years of analytical experience in business impact analysis, risk assessments, strategy formulation and testing.
• Experience in business continuity plan development.
• 3-year post-secondary education or equivalent work experience.
• Professional certification CBCP or FBCI required.
• MS Office proficiency and knowledge of BC planning software (LDRPS, ENS).
• Strong organizational and time-management skills; detail-oriented.

Responsibilities

• Coordinate development, maintenance, monitoring and testing of the Business Continuity program.
• Plan BCP tests, documentation and corporate reporting.
• Support the business during actual BCP events, including logistics and communication.
• Coordinate divisional audits with external auditors and internal stakeholders.
• Communicate with IS teams to review recovery requirements and strategies.
• Serve as central information and communications coordinator for audits.

Skills

Analytical experience

Certification: CBCP/FBCI

MS Office Suite

Organizational skills

BC planning software knowledge

Education

3-year post-secondary education or equivalent

Tools

LDRPS

ENS

Job description

• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
• Current work authorization for Canada is required for all openings.

Job Description

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Please Note

What You’ll Do

The main purpose of this role is to help coordinate the development, maintenance, monitoring and testing of the FIC Business Contingency program. This includes the planning of BCP tests, BCP documentation and corporate BCP reporting. This role also plays an active role in supporting the business during actual BCP events. This includes logistical planning, event coordination, communication, and supporting business resumption. This role is also responsible for coordinating specific divisional audits. This includes coordinating & communicating with external auditors, internal BU stakeholders and monthly reporting to CS, Compliance Executives & management.

Key Responsibilities

• Coordinate the execution of the business continuity program exercises - monthly production work day, quarterly Disaster Recovery tests, and internal training events such as tabletops or scenario based testing exercises
• Act as a primary in the maintenance of continuity documentation and continuity systems, including Emergency Notification System, BCP hotline, Beacon (BCP book of record system) and inSite BCP continuity page
• Work with business units and development and maintenance of BCP plans and strategies, such as
  • Analysis
  • Threat Assessments
  • Contagious Illness Strategies
  • Remote access requirements
• Partner with Disaster Recovery, Telecom, and other IS teams to review and develop business recovery requirements and strategies; ensure appropriate testing including test preparation, postmortem analysis, and test issues are document, investigated, resolved, or corrective actions applied where possible
• Implement communication strategy to keep business units aware and up to date on Continuity program and upcoming requirements
• Service as central information and communications coordinator for designated audit projects
• For an actual business disruption during or after business hours, participate in mitigation efforts and coordinate recovery activities with various teams and provide support for incident management team as required

What We Are Looking For

• 2+ years of analytical experience in business impact analysis, risk assessments, strategy formulation, and testing required
• Previous business continuity plan development experience required
• 3-year post-secondary education required, or equivalent work experience
• Professional certification from either the Disaster Recovery Institute, International (CBCP-level) or the Business Continuity Institute (FBCI-level) required
• Computer literacy in MS Office Suite and working knowledge of BC planning software (i.e. LDRPS, ENS)
• Strong organizational skills and time management skills; detail and accuracy oriented

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include

• Base Salary and Discretionary Performance Bonus Total annual cash compensation (base salary plus target bonus) ranges from $96,000 to $113,000, based on your experience and qualifications.
• RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [e-mail].

No telephone inquiries or agencies please.

We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following

Awards

• Canada's Top 100 Employers
• Greater Toronto's Top Employers
• Canada's Top Family-Friendly Employers
• Canada's Top Employers for Young People
• Great Place To Work Certified
• Best Workplaces for Inclusion
• Best Workplaces for Mental Wellness
• Best Workplaces for Today's Youth
• Best Workplaces for Women
• Best Workplaces in Financial Services & Insurance
• Best Workplaces in Ontario
• Best Workplaces with Most Trusted Executive Teams
• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) - Best Place To Work
• HRD - 5-Star Benefit Program
• HRD - 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada's Workplace Benefits Award - Future of Work Strategy
• TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team