Operational Resilience Lead - BCM & Testing

RBC; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

RBC is seeking a Senior Manager to lead Business Continuity Management & Testing across Technology & Operations Canada. You will design and execute comprehensive BCP testing programs, manage BIAs and ensure alignment with BCRM standards and OSFI E-21.

You will coordinate incident management, drive continuous improvement, and deliver actionable insights to senior leadership to strengthen organizational resilience.

Responsibilities

• Lead BIA activities; assess critical functions, dependencies, and define RTOs/RPOs aligned with risk tolerance
• Develop and maintain BCP artifacts to ensure currency, relevance, and OSFI E-21/BCRM compliance
• Conduct threat and risk assessments; evaluate threats and recommend risk mitigation strategies
• Ensure BCP artifacts are updated to reflect organizational and technology changes
• Design and lead BCP testing programs including tabletop exercises and simulations
• Develop test plans and scenario frameworks to validate BCP effectiveness and readiness
• Facilitate workshops with business and tech stakeholders to design realistic testing exercises
• Coordinate testing logistics and communications; ensure participants understand roles and objectives
• Analyze results, capture lessons learned, and recommend improvements to strengthen BCPs
• Track testing metrics, gaps, and remediation status
• Lead IMT for incidents; assess severity, escalation, and coordinate responses
• Apply testing insights to lead real incident response; manage communications and actions
• Declare incident status and prioritize recovery based on business impact
• Lead incident communications with stakeholders; coordinate with leadership and regulators
• Complete PIR documentation with root cause analysis and lessons learned
• Maintain incident management and testing docs aligned with EBCRM and regs
• Identify and drive continuous improvement in incident management and testing

Job description

RBC is seeking a Senior Manager to lead Business Continuity Management & Testing across Technology & Operations Canada. You will design and execute comprehensive BCP testing programs, manage BIAs and ensure alignment with BCRM standards and OSFI E-21.

You will coordinate incident management, drive continuous improvement, and deliver actionable insights to senior leadership to strengthen organizational resilience.