Strategic HR Account Manager – Inside Sales

Infotech; Toronto; Hybrid; CAD 55,000 - 90,000; Full time

Job summary

Infotech in Toronto, Ontario seeks an Inside Account Executive for its HR division. The role blends account management with new business development, focusing on renewing clients year-over-year, leveraging networks, marketing leads, and referrals.

You will align with HR Executives and utilize the McLean & Company resource pool, including software, analytics, advisory, and research. The position emphasizes proactive account management, opportunity identification, and cross-functional

Qualifications

• Must manage ongoing client needs and strategy conversations.
• Ability to identify new opportunities within accounts.
• Strong organization and documentation skills.
• Solid business language and understanding of client environments.
• Proficient listening to understand client needs.

Responsibilities

• Proactively manage accounts with regular service calls to ensure alignment and usage.
• Leverage marketing leads, referrals, and networking to book onsite sales presentations.
• Collaborate with Research and Product teams for client success.
• Grow revenue by pursuing referrals and reconnecting with former clients.
• Identify client needs aligned with Workshop, Executive Services, Consulting, and Training offerings.
• Capture client details and notes in CRM and follow internal reporting processes.

Skills

Account management

Opportunity identification

Organizational skills

Business acumen

Active listening

Education

College Diploma

University Degree

Job description

Infotech in Toronto, Ontario seeks an Inside Account Executive for its HR division. The role blends account management with new business development, focusing on renewing clients year-over-year, leveraging networks, marketing leads, and referrals.

You will align with HR Executives and utilize the McLean & Company resource pool, including software, analytics, advisory, and research. The position emphasizes proactive account management, opportunity identification, and cross-functional