Strategic Health Insurance Account Manager
Alan
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Benefits offered by this job
Job summary
Alan is hiring an Account Manager in Toronto to manage a portfolio of flagship accounts and drive adoption of Alan’s health platform among employees and admins. You will build strong relationships with stakeholders, identify dissatisfaction signals, and present consumption reports through business reviews.
Ideal candidates have 2–5 years in customer-facing roles, experience with mid-market companies up to 200 employees and portfolios of 100+ accounts, and demonstrate excellent English
Qualifications
- 2 to 5 years of experience in a customer-facing role.
- Experience dealing with C-Levels and/or HRD is a plus.
- Full working proficiency in English.
- Experience with mid-market companies up to 200 employees and portfolios of 100+ accounts.
- Strong negotiation and relationship-building skills.
Responsibilities
- Handle a portfolio of accounts and flagship companies.
- Build and maintain strong customer relationships with key stakeholders.
- Identify signals of dissatisfaction and implement solutions.
- Promote Alan health partner positioning to drive adoption by employees and admins.
- Analyze and present consumption reports through business reviews.
- Cross-sell/upsell to meet customer needs and pain points.
- Renegotiate contracts to ensure value and profitability.
- Communicate customer feedback to Product teams.
Skills
Job description
Alan is hiring an Account Manager in Toronto to manage a portfolio of flagship accounts and drive adoption of Alan’s health platform among employees and admins. You will build strong relationships with stakeholders, identify dissatisfaction signals, and present consumption reports through business reviews.
Ideal candidates have 2–5 years in customer-facing roles, experience with mid-market companies up to 200 employees and portfolios of 100+ accounts, and demonstrate excellent English
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
