Strategic Event Sales Manager - Luxury Hotel

Hotel X Branding; Toronto; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

100% Group Insurance Coverage

RRSP Match

Discounted parking options

A great working team environment!

Job summary

Hotel X Toronto is seeking an Event Sales Manager to drive corporate meetings and private social events at our Toronto property. You will manage the sales cycle from inquiry to contract, develop tailored proposals, and coordinate with Catering, Marketing, and Operations to ensure a seamless transition from sales to event execution.

The role emphasizes building strong client relationships, presenting tailored solutions, and maintaining high standards of service consistent with Destination by

Qualifications

• 3–5 years of experience in hotel or venue-based event sales or related hospitality sales roles; previous Hyatt experience is an asset.
• Proven success in managing the sales cycle for corporate meetings and events, with a strong focus on converting leads into confirmed business.
• Polished and professional communication skills, both verbal and written, suited to a luxury hotel environment.
• Strong relationship-building skills with an authentic, client-focused approach.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities and deadlines.
• Experience with sales and event software (e.g., Envision or floorplan tools) considered an asset.

Responsibilities

• Manage incoming event and catering sales leads, with a focus on corporate meetings and events with fewer than 10 guest rooms, guiding each opportunity from initial inquiry throughto signed contract.
• Build strong client relationships by understanding event goals, presenting tailored solutions, and delivering a responsive, engaging sales experience.
• Conduct site visits and client meetings to showcase the property and align offerings with client needs.
• Develop and present detailed proposals, including event layouts and preliminary floorplans, ensuring alignment with operational capabilities and health and safety standards.
• Ensure prompt, professional communication, prioritizing same-day follow-up (during business hours) for all client and internal correspondence.
• Prepare and review sales contracts, including key details such as room blocks, food and beverage minimums, room rentals, cut-off dates, and concessions, ensuring accuracy and client understanding prior to signing.
• Attend weekly team sales meetings to review prospects and develop strategies for both short and long booking horizons.
• Monitor monthly conversion rates to ensure conversion pace is maintained.
• Collaborate closely with Catering, Operations, Marketing, and other hotel departments to ensure a smooth and well-informed transition from sales to event execution.
• Maintain accurate records, notes, and trace dates within CRM (Envision) to support pipeline management and forecasting.
• Build and maintain strong relationships with internal teams and preferred vendors to support the sales process.
• Support hotel showcase events, open houses, and seasonal initiatives through client outreach and participation.
• Uphold the brand voice and service standards of Hotel X Toronto, Destination by Hyatt, across all client interactions and sales materials.

Skills

Event sales

Sales cycle management

Client relationships

Proposal development

Tools

Envision CRM

Floorplan tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Hotel X Toronto is seeking an Event Sales Manager to drive corporate meetings and private social events at our Toronto property. You will manage the sales cycle from inquiry to contract, develop tailored proposals, and coordinate with Catering, Marketing, and Operations to ensure a seamless transition from sales to event execution.

The role emphasizes building strong client relationships, presenting tailored solutions, and maintaining high standards of service consistent with Destination by