Strategic Event Sales Champion

Encore Canada; Halifax; On-site; CAD 42,000 - 64,000; Full time

Job summary

Encore Canada, a hotel/convention center event services provider, seeks an energetic Sales Support and Coordination professional to drive small-event bookings, build client relationships, and ensure accurate CRM records. You will collaborate with venues and internal teams to maximize revenue while delivering world‑class service.

The role requires strong communication skills, technical aptitude, and experience in sales or hospitality, with flexibility for irregular hours in a hotel setting.

Qualifications

• Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
• Prior technology, sales, hospitality or event planning experience a plus
• Technical aptitude and proficiency with computer software and programs
• Strong written and verbal communication skills

Responsibilities

• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager
• Maximize revenue and adhere to event profit guidelines for all assigned business
• Meet client needs through attending client meetings and responding to client concerns, questions and problems
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business
• Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs
• Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs
• Effectively use ENCORE tools and resources to promptly respond to customer requests
• Ensure CRM is always accurate and up to date
• Facilitate strong information exchange with aligned venue leadership teams

Skills

Strong written and verbal comms

Technical aptitude

Proficiency with computer software

Education

High School diploma

BS/BA preferred

Tools

CRM software

Job description

Encore Canada, a hotel/convention center event services provider, seeks an energetic Sales Support and Coordination professional to drive small-event bookings, build client relationships, and ensure accurate CRM records. You will collaborate with venues and internal teams to maximize revenue while delivering world‑class service.

The role requires strong communication skills, technical aptitude, and experience in sales or hospitality, with flexibility for irregular hours in a hotel setting.