Strategic Enrollment & Records Manager

Algonquin College; Ottawa; Hybrid; CAD 100,000 - 125,000; Full time

Benefits offered by this job

Hybrid work eligibility

Job summary

Algonquin College is seeking a Manager, Registration and Records in Ottawa to oversee registration for all post-secondary students across delivery modes. You will ensure the integrity of student records and graduations, lead the enrolment team, and manage processes for pre-registration, registration, and post-registration activities using current technology.

You will report to the Associate Registrar, Enrolment Management Services, collaborating with Academic Chairs and Coordinators to ensure

Qualifications

• Minimum three (3) year Diploma/Degree in Education, Business Administration, Public Administration or related field; equivalent experience considered.
• Minimum of seven (7) years related work experience with five (5) years in progressive responsibility including coordination/management.
• Experience with Continuous Improvement; Lean knowledge is an asset.
• Leadership experience with collaborative, team-centered environment.
• Excellent knowledge of the Canadian postsecondary system.
• Experience with private partnerships is an asset.
• Excellent written and verbal communication; ability to work with diverse stakeholders.
• Experience managing staff and building teams; strong judgment and discretion.

Responsibilities

• Oversee registration of all post-secondary students across delivery modes including AC Online.
• Ensure integrity of registration and accuracy of student records and graduate declarations.
• Plan, deliver, and improve processes and use current technology for Registrar's Office services.
• Support pre-, during, and post-registration periods; guide and assist staff and students.
• Manage budgets and sponsorships; handle refunds and account activities.
• Provide communications to students regarding fees and due dates.
• Lead enrolment team operations and participate in leadership discussions.
• Ensure accurate printing/distribution of credentials and graduation reviews.

Skills

Leadership

Communication

Organization

Collaboration

Discretion

Self-starter

Problem solving

Education

Diploma/Degree in Education, Business Administration, Public Administration or related field

Tools

Salesforce

Lean principles (asset)

Job description

Algonquin College is seeking a Manager, Registration and Records in Ottawa to oversee registration for all post-secondary students across delivery modes. You will ensure the integrity of student records and graduations, lead the enrolment team, and manage processes for pre-registration, registration, and post-registration activities using current technology.

You will report to the Associate Registrar, Enrolment Management Services, collaborating with Academic Chairs and Coordinators to ensure