Strategic Director — Affluent Client Deepening

Socket.dev; Toronto; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus

Flexible vacation

Tuition assistance

Community engagement programs

Job summary

Scotiabank is seeking a Director, Affluent Client Deepening in Ontario to lead the day-to-day execution of the Retail Segmentation Program, identifying affluent clients through data, designing journeys, enabling frontline teams, and tracking performance for measurable outcomes.

Reporting to the VP, Special Projects, Canadian Banking, you will coordinate workstreams across Products, Channels, Marketing, Data & Analytics, and Operations, driving rollout from Ontario to national scope.

Qualifications

• 10+ years in retail banking, wealth or affluent client deepening, transformation, or program leadership.
• Strong understanding of affluent client needs and relationship deepening levers.
• Proven ability to translate strategy into practical execution roadmaps and measurable outcomes.

Responsibilities

• Lead day-to-day delivery of affluent client deepening initiatives, including model development and frontline readiness.
• Orchestrate multiple workstreams with milestones, dependencies, risks and decisions.
• Develop and maintain an integrated delivery roadmap with owners and milestones.
• Coordinate with Products, Channels, Marketing, Data & Analytics, Technology and Operations.
• Support governance, performance reporting and senior leadership updates.
• Ensure alignment with broader Segmentation Program and Go-to-Market pillars.

Skills

Industry experience

Program leadership

Cross-functional collaboration

Strategic execution

Communication

Education

Bachelor's degree in business/commerce/economics/analytics

Job description

Scotiabank is seeking a Director, Affluent Client Deepening in Ontario to lead the day-to-day execution of the Retail Segmentation Program, identifying affluent clients through data, designing journeys, enabling frontline teams, and tracking performance for measurable outcomes.

Reporting to the VP, Special Projects, Canadian Banking, you will coordinate workstreams across Products, Channels, Marketing, Data & Analytics, and Operations, driving rollout from Ontario to national scope.