Strategic Communications Director: Reputation & Crisis

Danone; Boucherville; Hybrid; CAD 130,000 - 175,000; Full time

Benefits offered by this job

Hybrid work environment

Group insurance

Retirement plans

Well-being account

Parental leave

Development opportunities

Job summary

Danone Canada seeks a Director of Communications to shape our corporate narrative, strengthen reputation, and engage employees. Reporting to senior leadership, this role leads an integrated strategy, manages crises, drives media relations, and elevates our One Planet.

This bilingual position is based in Boucherville or Toronto, with a true hybrid work environment. The candidate will guide internal/external communications, partner with cross-functional teams, and lead a high-impact team while

Qualifications

• Bachelor’s degree in Communications or a related field and at least 10 years in strategic communications.
• Expertise in corporate reputation, issues and crisis management, media relations and spokesperson responsibilities.
• Proven ability to advise senior leaders and translate business priorities into clear communications strategies.

Responsibilities

• Develop and execute an integrated communications strategy aligned with Danone Canada’s priorities and purpose.
• Lead internal and external communications, shaping a consistent narrative across audiences and channels.
• Anticipate and manage reputational risks, serve on the crisis management team and oversee preparedness.
• Lead media relations, act as spokesperson, and develop leadership visibility and thought leadership.
• Build strong stakeholder relationships and collaborate with Marketing, Government Affairs and other teams.
• Coach and develop the communications team, manage agencies, budget and KPIs using AI/digital tools.

Skills

Strategic communications

Crisis management

Media relations

Corporate reputation

Stakeholder engagement

Team leadership

Bilingual EN/FR

Education

Bachelor’s degree in Communications or related field

Job description

Danone Canada seeks a Director of Communications to shape our corporate narrative, strengthen reputation, and engage employees. Reporting to senior leadership, this role leads an integrated strategy, manages crises, drives media relations, and elevates our One Planet.

This bilingual position is based in Boucherville or Toronto, with a true hybrid work environment. The candidate will guide internal/external communications, partner with cross-functional teams, and lead a high-impact team while