Director of Communications

UNAVAILABLE; Toronto; Hybrid; CAD 130,000 - 175,000; Full time

Benefits offered by this job

Competitive short-term incentive bonus

Group insurance

Group retirement plans

Wellbeing account

Flexible time off

Hybrid work environment

Paid parental leave

Job summary

Danone Canada seeks a Director of Communications to shape our corporate narrative and strengthen reputation across Canada, reporting to the SVP, General Secretary & General Counsel. The role leads an integrated communications strategy aligned with business priorities and our purpose, driving employee engagement and stakeholder trust.

This bilingual, hybrid position based in Boucherville or Toronto will oversee media relations, crisis management, executive communications and cross-functional

Qualifications

• Bachelor’s degree in Communications or a related field.
• Minimum 10 years of relevant experience in strategic communications.
• Demonstrated expertise in corporate reputation, issues and crisis management, media relations and spokesperson responsibilities.
• Strong track record advising senior leaders and translating business priorities into clear communications strategies.
• Proven people leadership, collaboration and stakeholder influence across complex organizations.
• Strong business acumen, agility, resilience, digital and AI fluency, and a results-oriented mindset.
• Bilingual in English and French; bilingualism is required for this position.

Responsibilities

• Develop and execute an integrated communications and reputation strategy aligned with Danone Canada’s priorities, growth and purpose.
• Lead internal and external communications with a consistent narrative across audiences and channels.
• Anticipate and manage reputational risks in partnership with business leaders and crisis management team.
• Lead media relations and executive visibility; prepare leaders for interviews and engagements.
• Build relationships with internal/external stakeholders and identify partnership opportunities.
• Lead, coach and develop the communications team; manage agencies, budget and resources; utilize KPIs and digital tools.

Skills

Strategic communications

Corporate reputation

Media relations

Executive visibility

Crisis management

Leadership

AI fluency

Bilingual (English/French)

Education

Bachelor’s degree in Communications or related field

Job description

Short Intro and About the Job

At Danone, our mission is to bring health through food to as many people as possible. To help bring that mission to life, we are looking for an exceptional Director of Communications to shape our corporate narrative, strengthen our reputation, and inspire engagement across Canada. Reporting to the SVP, General Secretary & General Counsel, the strategic and influential Director of Communications will serve as a trusted advisor to the leadership team, shaping and executing an integrated communications strategy that enhances Danone's reputation, accelerates key business priorities and fosters a strong culture of employee engagement.

You will define Danone Canada’s voice across internal and external audiences, lead high-impact issues and crisis communications, and elevate the visibility of our purpose-driven mission.

This bilingual role is based in Boucherville or Toronto.

KEY RESPONSIBILITIES:

Communications Strategy & Corporate Reputation

• Develop and execute an integrated communications and reputation strategy aligned with Danone Canada’s business priorities, growth ambitions and purpose.
• Strengthen and protect the company’s reputation by identifying opportunities, risks and emerging issues that may affect stakeholder trust.

Corporate Narrative, Employee Engagement & Purpose

• Lead internal and external communications, ensuring a consistent and compelling narrative across audiences and channels. Amplify One Planet. One Health while supporting employee engagement and key organizational priorities.

Issues & Crisis Management

• Anticipate, assess and manage reputational risks in partnership with business leaders.
• Serve as a permanent member of the crisis management team and lead crisis preparedness, simulations, response strategies and communications.

Media Relations, Executive Visibility & Thought Leadership

• Lead media relations and corporate positioning, act as Danone Canada’s corporate spokesperson and prepare executives for interviews, public speaking and stakeholder engagements.
• Develop thought leadership opportunities that strengthen leadership visibility and advance business priorities.

Stakeholder Engagement & Cross-Functional Collaboration

• Build strong relationships with key internal and external stakeholders and identify strategic partnership opportunities.
• Collaborate with Marketing, Government Affairs, Human Resources, Sustainability, Regulatory Affairs and Global Communications, including on brand PR priorities.

Team Leadership, Innovation & Performance

• Lead, coach and develop the communications team while fostering collaboration and continuous improvement.
• Manage agencies, budget and resources, and leverage KPIs, AI, digital tools and media intelligence to enhance effectiveness and business impact.

Compensation, Benefits & Hiring Transparency

The annual base salary range for this position is $130,000 to $175,000 CAD. The final salary offered will be determined by factors such as relevant experience and qualifications, internal equity and external market conditions.

Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, group retirement plans, wellbeing account, flexible time off,truehybrid work environment, paid parental leave, and other attractive options.

As part of our commitment to transparency in our hiring practices, we may use AI-enabled tools at certain stages of the recruitment process. However, all final hiring decisions are made by people.

This posting is for an existing vacancy.

About You

• Bachelor’s degree in Communications or a related field.
• Minimum 10 years of relevant experience in strategic communications.
• Demonstrated expertise in corporate reputation, issues and crisis management, media relations and spokesperson responsibilities.
• Strong track record advising senior leaders and translating business priorities into clear communications strategies.
• Proven people leadership, collaboration and stakeholder influence across complex organizations.
• Strong business acumen, agility, resilience, digital and AI fluency, and a results-oriented mindset.
• Bilingual in English and French. Bilingualism is required for this position, as it involves frequent