Director of Communications

Danone; Boucherville; Hybrid; CAD 130,000 - 175,000; Full time

Benefits offered by this job

Hybrid work environment

Group insurance

Retirement plans

Well-being account

Parental leave

Development opportunities

Job summary

Danone Canada seeks a Director of Communications to shape our corporate narrative, strengthen reputation, and engage employees. Reporting to senior leadership, this role leads an integrated strategy, manages crises, drives media relations, and elevates our One Planet.

This bilingual position is based in Boucherville or Toronto, with a true hybrid work environment. The candidate will guide internal/external communications, partner with cross-functional teams, and lead a high-impact team while

Qualifications

• Bachelor’s degree in Communications or a related field and at least 10 years in strategic communications.
• Expertise in corporate reputation, issues and crisis management, media relations and spokesperson responsibilities.
• Proven ability to advise senior leaders and translate business priorities into clear communications strategies.

Responsibilities

• Develop and execute an integrated communications strategy aligned with Danone Canada’s priorities and purpose.
• Lead internal and external communications, shaping a consistent narrative across audiences and channels.
• Anticipate and manage reputational risks, serve on the crisis management team and oversee preparedness.
• Lead media relations, act as spokesperson, and develop leadership visibility and thought leadership.
• Build strong stakeholder relationships and collaborate with Marketing, Government Affairs and other teams.
• Coach and develop the communications team, manage agencies, budget and KPIs using AI/digital tools.

Skills

Strategic communications

Crisis management

Media relations

Corporate reputation

Stakeholder engagement

Team leadership

Bilingual EN/FR

Education

Bachelor’s degree in Communications or related field

Job description

About the job

At Danone, our mission is to bring health through food to as many people as possible. To help bring that mission to life, we are looking for an exceptional Director of Communications to shape our corporate narrative, strengthen our reputation, and inspire engagement across Canada. Reporting to the SVP, General Secretary & General Counsel, the strategic and influential Director of Communications will serve as a trusted advisor to the leadership team, shaping and executing an integrated communications strategy that enhances Danone's reputation, accelerates key business priorities and fosters a strong culture of employee engagament.

You will define Danone Canada’s voice across internal and external audiences, lead high-impact issues and crisis communications, and elevate the visibility of our purpose-driven mission.

This bilingual role is based in Boucherville or Toronto.

Communications Strategy & Corporate Reputation

• Develop and execute an integrated communications and reputation strategy aligned with Danone Canada’s business priorities, growth ambitions and purpose.
• Strengthen and protect the company’s reputation by identifying opportunities, risks and emerging issues that may affect stakeholder trust.

Corporate Narrative, Employee Engagement & Purpose

• Lead internal and external communications, ensuring a consistent and compelling narrative across audiences and channels. Amplify One Planet. One Health while supporting employee engagement and key organizational priorities.

Issues & Crisis Management

• Anticipate, assess and manage reputational risks in partnership with business leaders.
• Serve as a permanent member of the crisis management team and lead crisis preparedness, simulations, response strategies and communications.

Media Relations, Executive Visibility & Thought Leadership

• Lead media relations and corporate positioning, act as Danone Canada’s corporate spokesperson and prepare executives for interviews, public speaking and stakeholder engagements.
• Develop thought leadership opportunities that strengthen leadership visibility and advance business priorities.

Stakeholder Engagement & Cross-Functional Collaboration

• Build strong relationships with key internal and external stakeholders and identify strategic partnership opportunities.
• Collaborate with Marketing, Government Affairs, Human Resources, Sustainability, Regulatory Affairs and Global Communications, including on brand PR priorities.

Team Leadership, Innovation & Performance

• Lead, coach and develop the communications team while fostering collaboration and continuous improvement.
• Manage agencies, budget and resources, and leverage KPIs, AI, digital tools and media intelligence to enhance effectiveness and business impact.

Compensation, Benefits & Hiring Transparency

The annual base salary range for this position is $130,000 to $175,000 CAD. The final salary offered will be determined by factors such as relevant experience and qualifications, internal equity and external market conditions.

Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, group retirement plans, wellbeing account, flexible time off, true hybrid work environment, paid parental leave, and other attractive options.

As part of our commitment to transparency in our hiring practices, we may use AI-enabled tools at certain stages of the recruitment process. However, all final hiring decisions are made by people.

This posting is for an existing vacancy.

About You

• Bachelor’s degree in Communications or a related field.
• Minimum 10 years of relevant experience in strategic communications.
• Demonstrated expertise in corporate reputation, issues and crisis management, media relations and spokesperson responsibilities.
• Strong track record advising senior leaders and translating business priorities into clear communications strategies.
• Proven people leadership, collaboration and stakeholder influence across complex organizations.
• Strong business acumen, agility, resilience, digital and AI fluency, and a results-oriented mindset.
• Bilingual in English and French. Bilingualism is required for this position, as it involves frequent communication with our business units, plants, and business partners located outside Québec.

About us

Danone Canada is part of Danone, the largest certified B Corp in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided by our long-standing mission to bring health through food to as many people as possible, we embed this purpose into every aspect of our operations.

Our workforce spans the country, with two headquarters (Boucherville, QC, and Toronto, ON), a production facility in Boucherville, and various remote work sites across the provinces.

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Oikos, Activia, Two Good, evian, Silk, International Delight, So Delicious Dairy Free and STōK Cold Brew Coffee.

We offer a competitive and comprehensive total rewards package, including group insurance plans, retirement programs, well-being resources, parental leave, and development opportunities. Plus, a true hybrid work environment and flexible time off, empowering you to balance your personal and professional life.

At Danone, inclusion and diversity are at the heart of who we are. We celebrate unique perspectives and are committed to building a workplace where everyone feels valued, respected, and empowered to thrive. We encourage applications from everyone and offer accommodations upon request to ensure equitable access for all candidates.

Join us and help shape a healthier, more sustainable world. One Planet. One Health. BY YOU.