Strategic Client Solutions Advisor

Relevance; Montreal; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telework equipment reimbursement

Job summary

Desjardins is seeking a sales and business development support advisor to help maintain and grow relationships with members and clients across multiple distribution channels. The role focuses on understanding client needs, advising on suitable products and services, and delivering personalized solutions to drive satisfaction and retention.

The position requires one year of relevant experience, a bachelor's degree, and intermediate proficiency in French and English.

Qualifications

• Bachelor's degree required; other combinations of qualifications may be considered.
• At least 1 year of relevant experience.
• Bilingual ability: French and English proficiency required.
• Proficiency in both French and English due to duties and tools.

Responsibilities

• Establish advisory relationship by identifying needs and supporting client retention.
• Advise partners, practitioners, members and clients on products, services and solutions; ensure satisfaction.
• Analyze and meet technically complex client needs; handle and follow up on requests.

Skills

Interpersonal Savvy

Customer Focus

Drive for Results

Nimble Learning

Education

Bachelor's degree in a related field

Job description

Desjardins is seeking a sales and business development support advisor to help maintain and grow relationships with members and clients across multiple distribution channels. The role focuses on understanding client needs, advising on suitable products and services, and delivering personalized solutions to drive satisfaction and retention.

The position requires one year of relevant experience, a bachelor's degree, and intermediate proficiency in French and English.