Strategic Client Growth Manager | Flexible Hours

RELX; Toronto; On-site; CAD 62,000 - 104,000; Full time

Job summary

LexisNexis Legal & Professional in Toronto, Canada is seeking a Client Manager to maximize revenue growth through a portfolio of reseller partners and strategic client relationships. You will develop account plans, identify opportunities, and collaborate with internal teams to ensure exceptional service and value.

You will lead efforts to upsell, monitor market dynamics, and guide junior account professionals while recruiting channel partners to expand the partner ecosystem and long-term growth.

Qualifications

• Proven track record of managing large key accounts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic account plans to drive growth.
• Deep understanding of market dynamics and industry trends within account management.
• Leadership and mentorship for junior account management professionals.
• Proficiency with CRM software and other relevant tools.

Responsibilities

• Develop strategic account plans to achieve sales targets and expand opportunities.
• Build and maintain long-term client relationships through regular communication.
• Collaborate with internal teams to ensure seamless delivery of products/services to clients.
• Identify upsell or cross-sell opportunities with existing clients.
• Analyze market trends and competitor activities to identify risks and opportunities.
• Provide leadership to junior account management professionals.
• Locate and recruit potential channel partners (systems integrators, VARs, distributors, dealers, or retailers).
• Support partners with marketing, advertising, sales promotions, and training to hit revenue targets.

Skills

Key account management

Negotiation

Communication

Strategic account planning

Leadership

Market analysis

Sales strategy

CRM proficiency

Education

Business/Marketing degree

Tools

CRM software

Job description

LexisNexis Legal & Professional in Toronto, Canada is seeking a Client Manager to maximize revenue growth through a portfolio of reseller partners and strategic client relationships. You will develop account plans, identify opportunities, and collaborate with internal teams to ensure exceptional service and value.

You will lead efforts to upsell, monitor market dynamics, and guide junior account professionals while recruiting channel partners to expand the partner ecosystem and long-term growth.