Mid-Market SaaS Expansion Account Manager

Blue J Legal; Toronto; Hybrid; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Base salary

Commission

Stock options

Benefits

Job summary

Blue J Legal in Toronto, Ontario, is seeking an Expansion Account Manager to support an existing portfolio and drive expansion opportunities. You will collaborate with clients to uncover value, build business cases, and secure renewals and upsell within a fast-growing AI-powered tax software company.

The role is hybrid, requiring on-site presence in Toronto at least 3 days per week, and involves partnering with Sales, Customer Success, Marketing and Product to deliver measurable outcomes for

Qualifications

• 5+ years of experience in a quota-carrying SaaS sales role with expansion revenue
• Proven ability to close expansion deals in multi-stakeholder environments
• Clear and effective communication translating product concepts into business value
• Data-informed selling using product usage and customer signals
• Strong organizational skills to manage a full expansion sales cycle

Responsibilities

• Identify, qualify and execute end-to-end expansion opportunities across your portfolio, driving upsell revenue from discovery through close.
• Plan strategically within accounts to identify high-potential expansion paths across teams.
• Build trusted relationships with client stakeholders from day-to-day users to C-Suite executives.
• Partner with Customer Success, Product, Sales and Marketing to build compelling business cases.
• Lead expansion negotiations and navigate procurement cycles to close mutually valuable agreements.
• Contribute to expansion motion playbooks, messaging and best practices as the team scales.
• Stay current on industry trends to proactively identify expansion opportunities for clients.

Skills

Quota-carrying SaaS sales

Expansion revenue

Consultative selling

Stakeholder management

Executive communication

Job description

Blue J Legal in Toronto, Ontario, is seeking an Expansion Account Manager to support an existing portfolio and drive expansion opportunities. You will collaborate with clients to uncover value, build business cases, and secure renewals and upsell within a fast-growing AI-powered tax software company.

The role is hybrid, requiring on-site presence in Toronto at least 3 days per week, and involves partnering with Sales, Customer Success, Marketing and Product to deliver measurable outcomes for