Strategic Change & Workforce Analytics Lead

Collabera; Toronto; On-site; CAD 95,000 - 105,000; Full time

Job summary

Collabera in North York, ON is seeking a strategic leader at the intersection of Change Management, Workforce Planning, and Workforce Analytics. You will shape workforce strategies, influence labor decisions, and partner with executives to drive operational performance.

This role requires guiding multiple initiatives, supervising and developing teams, and translating complex data into executive-ready narratives for stakeholders and store operations.

Qualifications

• Proven experience in change management—leading organizational change and adoption
• Strong background in workforce planning, labor strategy, or workforce analytics
• Exceptional communication and storytelling skills—translate data into executive narratives
• Demonstrated ability to influence without direct authority across cross-functional teams
• Project management experience with multiple workstreams and accountability
• Bachelor's degree in HR, Business Administration, or related field

Responsibilities

• Lead organizational change initiatives and assess readiness across the business
• Develop communication and adoption strategies for upcoming changes
• Ensure field leaders and associates are prepared for change
• Drive adoption from senior leadership to frontline teams
• Support labor planning strategies and workforce optimization initiatives
• Analyze staffing requirements and workforce trends across stores
• Translate analytics into actionable business insights for decision-making
• Apply activity-based labor models, labor standards, and forecasting knowledge
• Collaborate with HR and business leaders on workforce decisions
• Track timelines, manage multiple workstreams, and monitor milestones
• Identify risks and dependencies, ensure accountability, drive execution and delivery
• Partner with HR, Store Ops, Merchandising, and Field Leadership to present insights
• Translate complex workforce data into executive-ready narratives

Skills

Change management

Workforce planning

Workforce analytics

Workforce engineering

Project management

Stakeholder management

Communication

Storytelling

Influence

Education

Bachelor's degree in HR, Business Administration, or related field

Job description

Collabera in North York, ON is seeking a strategic leader at the intersection of Change Management, Workforce Planning, and Workforce Analytics. You will shape workforce strategies, influence labor decisions, and partner with executives to drive operational performance.

This role requires guiding multiple initiatives, supervising and developing teams, and translating complex data into executive-ready narratives for stakeholders and store operations.