Strategic Cash Management Operations Associate

RBC; Halifax; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Total Rewards Program

Bonuses & flexible benefits

Stock where applicable

Dynamic team environment

Challenging work opportunities

Job summary

RBC Halifax is seeking an Operations professional to support Global Payments for cash accounts. You will monitor transactions (FX, Wire, ACH), handle exceptions, and collaborate with product, engineering and account managers to deliver a digitally driven client experience.

You will work with Cash Management offerings, ensure Nacha compliance, and help define end-to-end journey strategies, with 1–3 years in financial payments. On-site in Halifax with strong growth potential.

Qualifications

• 1-3 years’ experience in payment process / onboarding role experience working at a financial institution and delivering seamless digital experience
• Experience in managing Cash Management /Treasury product implementations, host to host/API solutions (file formats/connectivity protocols such as SWIFT FileAct, SFTP)
• Experience in implementing account statement formats (MT/CAMT/BAI2) over SWIFT and host to host delivery channels
• Strong understanding of Cash Management Products such as Wire, ACH, RTP, Check
• Familiar with the Nacha rules and regulations
• Accredited ACH Professional (AAP) Certification preferred but not required

Responsibilities

• Monitor daily payment transactions – including but not limited to both FX, Wire and ACH
• Resolve processing exceptions - Responsible for payment Investigations for both FX, Wire and ACH including but not limited to request for authorization, ACH Recalls, ACH Reversals, and Trace Requests.
• Monitor exposure limits for ACH Originators, including acting as a liaison between our Client and Credit Risk teams.
• Performing reconciliation, identify discrepancies, and perform corrective actions
• Working directly with clients to resolve issues; gathering customer needs and working with the product team and account managers to resolve them
• Collaborate to create an end-to-end journey strategy from inception, and determine business value to be created

Skills

Active Learning

Adaptability

Business

Cash Management

Cross-Functional Teamwork

Customer Service

Decision Making

Interpersonal Relationship Management

Operational Delivery

Operations Support

Payment Handling

Process Improvements

Time Management

Job description

RBC Halifax is seeking an Operations professional to support Global Payments for cash accounts. You will monitor transactions (FX, Wire, ACH), handle exceptions, and collaborate with product, engineering and account managers to deliver a digitally driven client experience.

You will work with Cash Management offerings, ensure Nacha compliance, and help define end-to-end journey strategies, with 1–3 years in financial payments. On-site in Halifax with strong growth potential.