Strategic Benefits & Leave Manager

Connective; Vancouver; On-site; CAD 71,000 - 89,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay

Living Wage Employer

Staff wellness supports

Career development

Job summary

Connective is a non-profit organization delivering social services across British Columbia and Yukon. The Benefits and Leave Management Specialist administers employee benefit programs, supports leaves, and partners with the Total Rewards Lead to ensure accurate entitlements across CUPE, BCGEU, and Yukon Employees Union.

The role oversees Ceridian Dayforce records, carrier invoicing, pension coordination with payroll, and benefit communications.

Qualifications

• Minimum three years of benefits administration experience in a complex, multi-employee environment.
• Experience administering benefits for unionized employees and navigating collective agreement benefit entitlements.
• Strong working knowledge of group benefit programs, health, dental, disability, and life insurance.
• Experience with an HRIS or benefits administration platform; Ceridian Dayforce is an asset.
• Demonstrated ability to manage high-volume, detail-oriented work accurately and to deadline.
• Post-secondary education in People & Culture, Business Administration, or related field, or equivalent experience.

Responsibilities

• Maintain accurate benefits records in Ceridian Dayforce and with external benefit carriers.
• Reconcile monthly benefit carrier invoices, coordinating with Finance to resolve discrepancies.
• In coordination with payroll, reconcile monthly and annual pension records and payments.
• Serve as the primary point of contact for employee benefits queries, providing accurate information within service levels.
• Guide employees through benefits enrolment processes and assist with claims navigation as needed.
• Develop plain-language benefits guides and reference materials for self-service support.
• Support the annual benefits renewal process and coordinate changes with carriers.
• Administer benefits implications of leaves of absence per legislation and collective agreements.

Skills

Benefits administration

Unionized benefits

Ceridian Dayforce

HRIS experience

Attention to detail

People & Culture education

Education

Post-secondary education in People & Culture

Tools

Ceridian Dayforce experience

Job description

Connective is a non-profit organization delivering social services across British Columbia and Yukon. The Benefits and Leave Management Specialist administers employee benefit programs, supports leaves, and partners with the Total Rewards Lead to ensure accurate entitlements across CUPE, BCGEU, and Yukon Employees Union.

The role oversees Ceridian Dayforce records, carrier invoicing, pension coordination with payroll, and benefit communications.