Strategic Account Manager: Growth & Partnerships

VML; Vancouver; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

VML in Vancouver is seeking an Account Manager to oversee client accounts and lead marketing initiatives across multiple channels.

You will build strong relationships, coordinate with creative, strategy, media, and production teams, and ensure campaigns deliver measurable results.

Hybrid work model with four days in the office; proactive, collaborative, and client‑centric mindset required.

Qualifications

• Some experience in account management, ideally in an agency or marketing environment.
• Proficiency with project management tools and software is very helpful (e.g., Asana, Wrike, or similar platforms).
• Strong understanding of marketing principles and multi-channel campaigns.

Responsibilities

• Oversee client accounts and ensure successful delivery of marketing initiatives.
• Build and maintain strong client relationships, acting as trusted advisor and primary contact.
• Lead development and execution of campaigns, aligning with client goals and objectives.
• Manage timelines, budgets, and scopes to deliver results within parameters.
• Collaborate with creative, strategy, media, and production teams to execute projects.
• Prepare and present client proposals, performance reports, and strategic recommendations.
• Identify opportunities to grow client accounts through cross-sells and upsells.
• Monitor industry trends and competitor activities to inform strategies.
• Proactively resolve client concerns with a solutions-oriented approach.

Skills

Account management

Client relationships

Campaign strategy

Budget management

Cross-functional collaboration

Communication

Tools

Asana

Wrike

Job description

VML in Vancouver is seeking an Account Manager to oversee client accounts and lead marketing initiatives across multiple channels.

You will build strong relationships, coordinate with creative, strategy, media, and production teams, and ensure campaigns deliver measurable results.

Hybrid work model with four days in the office; proactive, collaborative, and client‑centric mindset required.