Strategic Account Manager

resmed; Halifax; On-site; CAD 90,000 - 120,000; Full time

Job summary

Resmed is seeking a Strategic Physician Account Manager to join the regional team in Canada. The role focuses on driving Resmed brand prescriptions through strong relationships with physicians, sleep labs and other referral sources.

You will plan and position ResMed solutions, ensuring adoption as the preferred clinical choice and managing patient journeys from diagnosis to long-term success. This position requires travel within the territory and a data-driven, collaborative sales approach.

Qualifications

• 5+ years of sales experience in medical devices or B2B/B2C environments.
• Exceptional sales, negotiating and closing skills.
• Experience using Salesforce (SFDC) or similar CRM platform.
• Excellent communication and cross-channel collaboration.

Responsibilities

• Drive ResMed brand prescriptions and identify referral opportunities.
• Develop and maintain relationships with clients to drive brand adoption.
• Understand client and patient needs to deliver ResMed solutions.
• Shift client preference from diagnosis to long-term patient success.
• Plan and execute strategies with specialists to drive adoption.
• Collaborate with support teams through the sales process and CRM.
• Represent ResMed as subject matter expert on its portfolio.

Skills

Data-driven mindset

Data interpretation

Client data analysis

Business acumen

Interpersonal skills

Education

Bachelor's degree or equivalent experience

Tools

Salesforce / SFDC

Job description

We are looking for a dynamic Strategic Physician Account Manager to join our regional team. This person will be responsible for driving Resmed brand prescriptions and managing strong relationships with our company's key clients.

Key deliverables include planning, positioning and strategic marketing of Resmed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of Resmed brand as clinical preference.

Responsibilities

• Drive durable Resmed brand prescriptions, identify referral opportunities, and increase patient funnel by leverage existing solutions
• Develop and maintain solid relationships and engagement with clients to drive Resmed branded prescriptions as direct clinical and operational preference
• Acquire a thorough understanding of client and patients' needs to instill Resmed branded solutions from beginning to end of patient's journey and to reduce fallout in the patient journey
• Shift client's clinical preference from diagnosis basis to patient's long-term success
• Plan and execute strategies with specialists to drive client adoption of Resmed branded solutions
• Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
• Professionally represent Resmed as the subject matter expert on the broad portfolio of products and solutions.

Key Skills

• A data driven mindset to identify how to effectively increase customer funnel
• Ability to interpret key data/reports to clinically and constructively increasing shares
• Analyze client data to understand patient and provider relationship to offer Resmed brand solutions
• The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to Resmed solutions and products as primary preference
• Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualifications and Experience

Required

• 5+ years of sales experience plus a bachelor's degree or equivalent experience
• Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
• Exceptional sales, negotiating and closing skills
• Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform
• Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
• Motivated, execution and results focus with accountability for continuous improvement
• Team player with strong work ethic and a can-do attitude
• Ability to travel throughout territory as necessary to achieve results

Why Resmed?

• Impact at Scale: Help shape solutions used by millions worldwide.
• Global Reach: Work across regions, teams, and technologies in a truly interconnected ecosystem.
• Career Growth: Thrive in a dynamic, inclusive environment where bold ideas are welcomed.
• Purpose-Driven Work: Join a company committed to improving lives-one breath, one night, one patient at a time.

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones.

We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

If this sounds like the workplace for you, We commit to respond to every applicant.