Strategic Account Manager

ResMed Inc; Halifax; On-site; CAD 90,000 - 150,000; Full time

Job summary

Resmed is seeking a Strategic Physician Account Manager to drive brand prescriptions and build strong relationships with physicians, sleep labs and other referral sources. You will plan, position and market Resmed solutions while guiding clinicians through the patient journey to increase adoption.

The role requires 5+ years of sales experience and a bachelor’s degree or equivalent, with proficiency in CRM platforms like Salesforce and a data-driven approach to expand the referral network.

Qualifications

• 5+ years of sales experience are required.
• Bachelor’s degree or equivalent experience preferred.
• Strong communication and negotiation skills are essential.
• Experience with Salesforce or similar CRM preferred.

Responsibilities

• Drive brand prescriptions and expand patient funnel by leveraging solutions.
• Develop and maintain relationships with clients to promote Resmed branded prescriptions.
• Understand client and patient needs to ensure Resmed solutions throughout the journey.
• Collaborate with specialists and support teams to drive adoption and long-term implementation.
• Represent Resmed as a subject matter expert on products and solutions.

Skills

Data-driven mindset

Data interpretation

Business acumen

Interpersonal skills

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Salesforce (SFDC)

Job description

We are looking for a dynamic Strategic Physician Account Manager to join our regional team. This person will be responsible for driving Resmed brand prescriptions and managing strong relationships with our company's key clients. Key deliverables include planning, positioning and strategic marketing of Resmed solutions with referral sources, including but not limited to physicians, sleep labs and other. In addition, building rapport with clients to drive adoption of Resmed brand as clinical preference.

Responsibilities

• Drive durable Resmed brand prescriptions, identify referral opportunities, and increase patient funnel by leverage existing solutions
• Develop and maintain solid relationships and engagement with clients to drive Resmed branded prescriptions as direct clinical and operational preference
• Acquire a thorough understanding of client and patients’ needs to instill Resmed branded solutions from beginning to end of patient’s journey and to reduce fallout in the patient journey
• Shift client’s clinical preference from diagnosis basis to patient’s long-term success
• Plan and execute strategies with specialists to drive client adoption of Resmed branded solutions
• Collaborate with support teams through sales process and long-term implementation of solution(s) using Customer Relationship Management (CRM) system.
• Professionally represent Resmed as the subject matter expert on the broad portfolio of products and solutions.

Key Skills

• A data driven mindset to identify how to effectively increase customer funnel
• Ability to interpret key data/reports to clinically and constructively increasing shares
• Analyze client data to understand patient and provider relationship to offer Resmed brand solutions
• The ability to develop a strong business acumen, build trust and creditability with client and gain their adoption to Resmed solutions and products as primary preference
• Strong interpersonal and communication skills to build rapport with clients and adjust strategy to meet their needs

Qualifications and Experience

• Required 5+ years of sales experience plus a bachelor’s degree or equivalent experience
• Prior top ranked medical device, business to business (B2B) or business to consumer (B2C)
• Exceptional sales, negotiating and closing skills
• Experience using Salesforce (SFDC) or similar customer relationship management (CRM) platform
• Excellence in all forms of communication, effective communicator in upstream and cross channel collaboration
• Motivated, execution and results focus with accountability for continuous improvement
• Team player with strong work ethic and a can-do attitude
• Ability to travel throughout territory as necessary to achieve results

Why Resmed?

Impact at Scale:Help shape solutions used by millions worldwide. Global Reach:Work across regions, teams, and technologies in a truly interconnected ecosystem. Career Growth:Thrive in a dynamic, inclusive environment where bold ideas are welcomed. Purpose-Driven Work:Join a company committed to improving lives—one breath, one night, one patient at a time. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

We commit to respond to every applicant.

Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.