Key Account Manager - SW Ontario

MedAccess; Canada; Remote; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits communicated separately

Job summary

MedAccess is seeking a high-performing Key Account Manager to drive growth in a complex portfolio across Canada. You will own territory targets, expand access, and influence treatment pathways in an underserved therapeutic landscape.

A data-driven plan and cross-functional collaboration are essential to success. Ideal candidates have 5+ years in pharmaceutical sales, proven multi-stakeholder success, and readiness to travel 25-40%.

Qualifications

• 5+ years of pharmaceutical sales experience in hospital or specialty settings.
• Proven track record in complex, multi-stakeholder environments.
• Strong understanding of access, formulary, and reimbursement dynamics.
• Willingness to travel 25-40% within territory.
• Legally eligible to work in Canada.

Responsibilities

• Own and deliver on territory sales targets through focused execution.
• Develop and execute a strategic, data-driven territory plan.
• Identify growth opportunities and adapt strategy to maximize performance.
• Build relationships with specialists, primary care providers, nurses and pharmacists.
• Navigate access, reimbursement, and formulary processes in hospitals.
• Act as primary contact for accounts and coordinate cross-functional support.
• Deliver compliant, impactful clinical conversations aligned with materials.
• Translate clinical data into value-based discussions.
• Maintain knowledge of disease state, treatment landscape, and competition.
• Support educational initiatives, meetings, and conferences.
• Leverage digital and omni-channel tools to engage customers.
• Maintain CRM documentation and territory insights.
• Operate in full compliance with regulatory and company standards.

Skills

Pharmaceutical sales

Strategic account management

Stakeholder management

Territory planning

Education

Bachelor’s degree in Science, Business, or a related field

Job description

Our client, a leading research based pharmaceutical organization, is seeking a high-performing Key Account Manager to drive growth within a complex portfolio focused on high unmet need. This is a true ownership role, centered on delivering results, expanding access, and influencing treatment pathways across an underserved therapeutic landscape. You’ll operate in a fast-paced, high-accountability environment where strong commercial execution and strategic account management are critical to success.

Key Responsibilities

• Own and deliver on territory sales targets through focused, disciplined execution
  
• Develop and execute a strategic, data-driven territory plan aligned with market reality and brand strategy
  
• Identify growth opportunities and proactively adapt strategy to maximize performance
  
• Build and manage strong relationships with key stakeholders including specialists, primary care providers, nurses, pharmacists, and institutional decision-makers
  
• Navigate complex healthcare environments including access, reimbursement, and formulary processes within assigned hospitals
  
• Act as the primary point of contact for assigned accounts, coordinating cross-functional support as needed
  
• Deliver clear, compliant, and impactful clinical conversations aligned with approved materials
  
• Translate complex clinical data into meaningful, value-based discussions
  
• Maintain a strong understanding of disease state, treatment landscape, and competitive positioning
  
• Support and participate in educational initiatives, meetings, and conferences
  
• Leverage digital and omni-channel tools to enhance customer engagement
  
• Maintain accurate CRM documentation, reporting, and territory insights
  
• Operate in full compliance with all regulatory and company standards
  

Requirements

• Bachelor’s degree in Science, Business, or a related field
  
• 5+ years of pharmaceutical sales experience, preferably in hospital/specialty sales
  
• Proven track record of strong sales performance in complex, multi-stakeholder environments
  
• Strong understanding of institutional selling, formulary processes, access, and reimbursement dynamics
  
• Valid driver’s license and ability to travel (25-40%) within territory
  
• Flexibility for occasional evening and weekend commitments
  
• High level of ownership, accountability, and drive
  
• Ability to build and manage strategic relationships across multiple stakeholders
  
• Strong commercial acumen with the ability to translate insights into action
  
• Confident communicator with the ability to simplify complex clinical information
  
• Strategic thinker with strong execution skills
  
• Highly organized with effective territory management capabilities
  
• Comfortable working independently in a fast-paced, performance-driven environment
  
• Proven track record of being a good teammate
  
• Benefits will be communicated separately
  

Thank you for your interest in this role, please note that only candidates determined to possess the necessary skill set and experience will be contacted. Applicants must be legally entitled to work in Canada.

Our recruitment services are available to all applicants regardless of race, gender, and disability. Applicants requiring accommodation during the recruitment process are encouraged to notify us in advance at [e-mail]