Storyteller & Engagement Lead for Nonprofit

Calgary Food Bank; Calgary; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

On-site gym

Generous wellness days

Staff Development Days

Job summary

Calgary Food Bank is seeking a Content and Engagement Specialist to own the storytelling pipeline. You will gather stories from clients, volunteers, donors, and staff, and turn them into compelling web and donor communications.

You’ll edit for clarity, ensure accuracy and tone, and work with partners across departments to keep content aligned with our mission. You’ll develop research-supported content and manage consent, privacy, and sensitivity while supporting campaigns, newsletters, and

Qualifications

• Strong writing, editing, and storytelling ability.
• Excellent interviewing and relationship-building skills.
• Ability to simplify complex information into clear, human content.
• Judgment around dignity, consent, privacy, and sensitive topics.
• Comfort with research, data, and operational information.
• Ability to adapt long-form content into social, email, and web content.

Responsibilities

• Identify and develop stories from clients, volunteers, donors, partners, staff, and programs.
• Conduct interviews with staff, volunteers, partners, donors, and clients.
• Turn internal knowledge and community impact into clear content for social, email, website, donor communications, partner materials, and reports.
• Collaborate with research to turn data into accessible communications.
• Coordinate consent and ensure content respects privacy and dignity.
• Support volunteer and partner communications with stories and updates.
• Sustain a structured content pipeline and calendar for campaigns and communications.

Skills

Writing & editing

Storytelling

Interviewing

Relationship building

Plain-language communication

Content governance

Proactive information gathering

Story bank management

Accuracy & tone

Sensitivity & consent handling

Education

Communications/Journalism/Public relations/Marketing/English degree

Job description

Calgary Food Bank is seeking a Content and Engagement Specialist to own the storytelling pipeline. You will gather stories from clients, volunteers, donors, and staff, and turn them into compelling web and donor communications.

You’ll edit for clarity, ensure accuracy and tone, and work with partners across departments to keep content aligned with our mission. You’ll develop research-supported content and manage consent, privacy, and sensitivity while supporting campaigns, newsletters, and