Store Manager - Vaughan Mills, Hollister

Abercrombie & Fitch Co.; Vaughan; On-site; CAD 55,000 - 75,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager in Vaughan, Canada to lead all aspects of store operations, staff development, and brand execution.

You will drive customer engagement, manage hours, protect assets, and ensure a high standard of visual presentation across the sales floor and stockroom. You will coach and develop both part-time and full-time staff, recruit and train management and non-management alike, and oversee omni-channel operations, payroll, and scheduling to support

Qualifications

• Experience leading store staff in a retail environment.
• Ability to recruit, hire, train and develop management and non-management associates.
• Strong payroll, scheduling, and inventory oversight experience.
• Proven track record in maintaining brand presentation and customer service standards.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Staff management

Customer service

Payroll management

Scheduling

Brand standards

Leadership

Training

Store operations

Omni-channel operations

Tools

POS systems

Job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.