Assistant Manager - Vaughan Mills, Hollister

Abercrombie & Fitch Co.; Vaughan; On-site; CAD 45,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Vaughan, Ontario. This multi-faceted role involves driving sales through excellent customer service and operational excellence. Responsibilities include supervising daily store operations, conducting staffing and payroll activities, training non-management staff, and maintaining visual displays. The ideal candidate should demonstrate strong leadership skills and be ready to represent the brand and exemplify company culture. Opportunities for career growth are available through a promote-from-within philosophy.

Qualifications

• Experience in a retail environment preferred.
• Strong leadership skills and the ability to motivate a team.
• Ability to analyze sales data to drive business decisions.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service excellence

Team management

Sales analysis

Product knowledge

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.