Operations Supervisor-Vaughan Mills

Victoria's Secret; Vaughan; On-site; CAD 42,000 - 65,000; Full time

Job summary

Victoria's Secret is seeking an Operations Supervisor in Vaughan, Canada to lead daily store operations, oversee shipments and replenishment, and ensure inventory accuracy. You will champion store readiness, cleanliness, safety, and policy compliance while supporting the Store Manager and cross-functional partners.

The role emphasizes coaching associates, managing daily workforce, and maintaining visual merchandising standards to drive sales and exceptional customer experiences.

Qualifications

• Experience leading store operations and teams.
• Strong focus on inventory accuracy and back-of-house standards.
• Ability to coordinate with cross-functional partners and execute store policies.

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.

Skills

Leadership

Inventory control

Store operations

Customer service

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned