Store Manager - CF Sherway Gardens, Abercrombie & Fitch

Abercrombie & Fitch Co.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Store Manager in Toronto, Ontario. The role demands strong leadership to oversee all store operations, ensuring exceptional customer service while developing both part-time and full-time staff. Key responsibilities include managing hiring, training, and operational excellence to drive sales performance. Candidates should have previous retail management experience and a passion for maintaining brand standards. This is an opportunity to lead a team and exemplify the company's culture and values.

Qualifications

• Strong leadership skills and the ability to develop a team.
• Experience in retail management.
• Ability to manage store operations effectively.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service.
• Coach staff to demonstrate product knowledge and brand awareness.
• Recruit, hire, train management and non-management associates.

Job description

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

What You’ll Do

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.