Store Manager - South Granville St.

QE Home; Vancouver; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Extended health and dental

Employee discount

EFAP (Employee & Family Assistance)

Online training program

QE Home University training

Referral bonus

Job summary

QE Home is seeking a Store Manager to lead a dynamic retail team, drive guest experience, and uphold our commitment to comfort and quality. You will oversee operations, coaching, merchandising, and performance to ensure exceptional service and store success.

Ideal candidates bring 3–5 years of retail experience with supervisory responsibilities and a passion for home décor. This role offers a competitive salary and comprehensive benefits in a busy Vancouver market.

Qualifications

• 3–5 years of retail experience; minimum 3 years in a supervisory capacity.
• Experience in home décor and creating memorable guest experiences.
• Experience with POS systems, visual merchandising, inventory management, and scheduling.
• Strong communication and collaborative leadership.

Responsibilities

• Lead store operations and drive sales performance.
• Coach, mentor, and inspire the team to meet and exceed goals.
• Maintain visual merchandising standards and product knowledge.
• Actively recruit and build a high-performing team.
• Manage scheduling, budgeting, and inventory control with accuracy.

Skills

Retail management

Team leadership

Sales driven

Customer service

Visual merchandising

Inventory management

Scheduling

Staff development

Tools

POS systems

Job description

Come Work With Us!

Join QE Home’s vibrant retail team and take the lead in shaping the guest experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of our operations; guiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality.

What You’ll Be Working On

• Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and guest experience.
• Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals.
• Fostering a positive, inclusive, and high-performing work culture rooted in QE Home’s values.
• Delivering exceptional guest service and product knowledge while leading by example on the sales floor.
• Ensuring visual merchandising standards are executed consistently and creatively.
• Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team.
• Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success.
• Managing the schedule, budgeting, and inventory control with accuracy and efficiency.
• Monitoring key performance indicators (KPIs) and using insights to drive business growth.
• Upholding health, safety, and loss prevention standards in accordance with company policies and procedures.

The Physical Side of the Role

• Ability to stand for up to 8 hours.
• Ability to lift or carry up to 50 lbs.
• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.
• Comfortable climbing ladders for merchandising and stock.

What Will Set You Up for Success

• 3-5 years of retail experience; minimum 3 years in a supervisory capacity.
• A passion and previous experience in home décor, fashion retail, and creating memorable guest experiences.
• Demonstrated success in driving sales and building guest loyalty.
• Ability to lead teams to exceed all sales and profit goals.
• Strong communication and interpersonal skills with a collaborative leadership style.
• Experience with POS systems, visual merchandising, inventory management, and scheduling.
• Excellent organizational and time management skills with attention to detail.
• A hands‑on approach to leadership, you’re not afraid to jump in and work alongside your team.
• A solution focused mindset with the ability to see obstacles as opportunities.

What You’ll Need to Thrive Here

• Enthusiastic, adaptable, and self‑motivated.
• Solution‑oriented with a guest‑first mindset.
• Confident decision‑making and problem‑solving abilities.
• Passionate about professional development for yourself and your team.
• Able to thrive in a fast‑paced retail environment while maintaining composure and positivity.
• Open availability including days, evenings, weekends, and holidays.

How We Invest in You

• Competitive salary – final compensation based on experience and skills.
• Extended health and dental benefits for those working 28+ hours.
• Employee discount program.
• Employee & Family Assistance Program (EFAP).
• Online training program and leadership development support.
• Receive a free set of sheets upon completing our QE Home University training program.
• Referral bonus program (up to $300).

Let’sGrow Together

At QE Home, we are committed to creating an inclusive, accessible, and equitable workplace where different experiences, perspectives, and paths are welcomed and valued.

We’re committed to creating a fair and supportive hiring process and are happy to provide reasonable accommodations throughout recruitment. If needed, please email [e-mail] with your accommodation requests.

About QE Home

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores nationwide and a growing online presence,we’re passionate about helping our guests and our team feel truly at home.

Every application is reviewed by a member of our team. We do not use artificial intelligence as part of our application screening or selection process.

This posting is for an existing vacancy that we are actively hiring to fill.

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