store manager - retail

Esso; Village of Longview; On-site; CAD 50,000 - 65,000; Full time

Job summary

Esso in Village of Longview, Alberta, is seeking a capable supervisor to direct and optimize daily store operations. You will supervise a small team, manage staff schedules, and ensure seamless sales through effective inventory, pricing, and merchandising decisions.

The role emphasizes customer service, accuracy in bookkeeping, and hands-on leadership in a fast-paced environment. On-site work at the retail location requires strong multitasking and attention to detail.

Qualifications

• Secondary school graduation certificate or equivalent experience.
• 2–3 years of supervisory or management experience.
• On-site position at the Village of Longview, Alberta.

Responsibilities

• Direct and control daily operations.
• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand and potential sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.
• Oversee payroll administration.

Skills

Staff supervision

Customer service

Planning & organization

Team communication

Education

Secondary school graduation certificate

or equivalent experience

Tools

Point of sale system

Accounting software

Inventory control software

Spreadsheet

MS Outlook

Electronic mail

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• Point of sale system
• Accounting software
• Inventory control software
• Computerized bookkeeping system
• Electronic mail
• Spreadsheet
• MS Outlook

Additional information

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Excellent oral communication
• Judgement
• Organized
• Team player
• Ability to multitask