Store Manager: Operations, Service & Inventory

Biigtigong Nishnaabeg; Heron Bay; On-site; CAD 42,000 - 62,000; Full time

Job summary

Biigtigong Nishnaabeg’s BN Foods is seeking a Store Manager to oversee the day-to-day operations, ensure excellent customer service, and maintain accurate financial handling and inventory accuracy.

Reporting to the Director of Community Development, you will schedule staff, coach clerks, oversee POS transactions, balance tills, monitor stock levels, and ensure merchandise is properly priced, displayed, and secured.

Qualifications

• Grade 12 Diploma or equivalent.
• Proven experience in retail, customer service, or a related supervisory/management role.
• Previous experience operating a point-of-sale (POS) system.
• Experience handling cash, balancing tills/floats, and completing daily sales deposits.
• Strong organizational, leadership, and communication skills.
• Ability to work independently and effectively lead and support a team.
• Basic computer skills and ability to use POS and inventory systems.
• Strong attention to detail, particularly when handling financial transactions and inventory.
• Ability to stand for extended periods and lift/store merchandise as required.
• Demonstrated ability to maintain confidentiality and follow financial and workplace procedures.

Responsibilities

• Oversee daily store operations, including cleanliness, organization, safety, efficiency, staff scheduling, task lists.
• Provide direction, coaching, and support to store clerks while fostering a positive, respectful, and customer-focused work environment.
• Oversee POS operations, cash handling, daily balancing, deposits, financial records, and resolution of discrepancies.
• Monitor stock levels, reorder products, receive and verify deliveries, maintain accurate inventory records, and ensure merchandise is properly stocked, priced, and displayed.
• Ensure professional and friendly customer service, address concerns and complaints, and ensure store policies are consistently followed.
• Maintain a clean, organized, and safe store; ensure staff follow safety procedures and report hazards or maintenance issues.

Skills

Retail supervision

POS experience

Cash handling

Leadership

Customer service

Inventory familiarity

Financial records

Education

Grade 12 Diploma

Tools

POS software

Inventory software

Job description

Biigtigong Nishnaabeg’s BN Foods is seeking a Store Manager to oversee the day-to-day operations, ensure excellent customer service, and maintain accurate financial handling and inventory accuracy.

Reporting to the Director of Community Development, you will schedule staff, coach clerks, oversee POS transactions, balance tills, monitor stock levels, and ensure merchandise is properly priced, displayed, and secured.