Store Manager: Home Décor & Guest Experience Leader

QE Home; North Vancouver; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Employee discount program

EFAP (Employee & Family Assistance)

QE Home University training

Free sheets upon training

Referral bonus up to $300

Job summary

QE Home is seeking a Store Manager in Canada to lead a vibrant retail team, shaping guest experiences and delivering strong sales results. You will guide operations, mentor staff, recruit top talent, and ensure top-notch customer service across the store, while maintaining strong merchandising standards and inventory control.

You will drive KPIs, manage schedules and budgets, and foster a positive, inclusive culture aligned with QE Home’s values.

Qualifications

• 3-5 years of retail experience with at least 3 years in a supervisory role.
• Passion for home décor, fashion retail, and creating memorable guest experiences.
• Proven ability to drive sales and build guest loyalty.
• Ability to lead teams to exceed sales and profit goals and to communicate effectively.

Responsibilities

• Lead and oversee all store operations, including sales performance, team development, merchandising, and guest experience.
• Coach, mentor, and inspire the team to meet and exceed goals.
• Recruit top talent and build a high-performing team.
• Manage scheduling, budgeting, and inventory with accuracy and efficiency.
• Monitor KPIs and use insights to drive growth; uphold health, safety, and loss prevention standards.

Skills

Retail leadership

Guest experience

Coaching & mentoring

Visual merchandising

Inventory management

Scheduling

Recruiting talent

KPIs tracking

Health & safety

Budgeting

Tools

POS systems

Scheduling software

Merchandising tools

Job description

QE Home is seeking a Store Manager in Canada to lead a vibrant retail team, shaping guest experiences and delivering strong sales results. You will guide operations, mentor staff, recruit top talent, and ensure top-notch customer service across the store, while maintaining strong merchandising standards and inventory control.

You will drive KPIs, manage schedules and budgets, and foster a positive, inclusive culture aligned with QE Home’s values.