Assistant Store Manager (CA85 West Edmonton Mall)

Miniso Canada; Edmonton; On-site; CAD 42,000 - 60,000; Full time

Job summary

MINISO Canada is hiring an Assistant Store Manager for West Edmonton Mall. The role involves leading and coaching the store team at 8882 170 St NW, Edmonton, AB T5T 3J7, to achieve sales targets and maintain exceptional customer service.

The ASM will manage inventory, source candidates, monitor KPIs, and ensure a safe, clean store environment in a fast-paced retail setting.

Qualifications

• Minimum 1 year of retail management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Experience managing a team in retail setting.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor associates to reach potential.
• Monitor team performance and provide coaching.
• Manage goods/inventory and ensure smooth operations.
• Actively seeks and sources strong candidates.
• Focus on KPIs, sales and labour cost with action plans.
• Address customer queries and complaints proactively.
• Motivate team to increase sales and retention.
• Maintain a safe and clean store environment.
• Ensure sales goals are met and merchandising analyzed.
• Analyze data for effective merchandising.

Skills

Customer service

Communication skills

Coaching abilities

Sales targets

Leadership

Budget management

Retail operations

Team management

Product knowledge

Customer empathy

Job description

Job Description

We are currently hiring for an Assistant Store Manager (ASM) position at West Edmonton Mall.

Address: 8882 170 St NW, Edmonton, AB T5T 3J7

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential

• Monitor performance of team and train employees and provides coaching to improve performance

• Manage goods/inventory and ensure operations is run smoothly

• Actively seeks and sources for strong candidates

• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets

• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied

• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees

• Protects employees and customers by providing a safe and clean store environment

• Ensure sales goals are met along with other important aspects

• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 1 years of experience Retail Management experience

• Experience in small convenience/retail/ grocery stores similar to MINISO Canada

• Experience managing team in Retail Setting

• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills

• Qualifications & Skills

• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets

• Prior leadership or supervisory experience

• Strong communication, interpersonal and coaching skills

• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets

• Knowledge of beauty brands, market trends, product categories

• Organized, results-oriented and able to work in a fast-paced retail environment

• Self driven and motivated

• Able to lead and direct team with clear communication

• Empathy and ability to motivate sales team to meet sales goals

• Ability to meet objectives and sales target

• Innovative and creative with the ability to think outside the box and attract customers

• Excellent communications and interpersonal skills