Store Manager

Rogers Communications; Sherbrooke; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a high-performing sales team. In this role, you will coach and develop your team while managing store operations to exceed business objectives. You will engage with customers through personalized communication, fostering a welcoming environment. This position offers competitive compensation, a lucrative bonus program, and extensive benefits, including mental health support and employee discounts. If you are passionate about technology and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Competitive compensation

Health benefits

RRSP and TFSA plans

Mental health support

Employee discounts

Career growth opportunities

Qualifications

• Experience in retail management with a focus on customer satisfaction.
• Proven ability to lead and develop a high-performing sales team.

Responsibilities

• Coach and develop a sales team to enhance customer experience.
• Manage store operations and meet local business objectives.

Skills

Customer Experience Management

Team Leadership

Sales Strategy

Communication Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Store Manager, you can expect to:

1. Coach, develop, and retain a high-performing sales team with a strong focus on customer experience.
2. Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment.
3. Focus on performance to meet and exceed local/regional business objectives.
4. Promote Rogers & Fido brands, including Rogers Mastercard.
5. Engage and grow your customer base with personalized communication and outreach via phone calls and business text messaging.
6. Invest in the growth of employees through various world-class development programs.
7. Participate in community events and outreach efforts to support local small businesses.
8. Exercise autonomy to operate your store like a business, curating the customer experience.

What’s in it for you:

• Competitive compensation plus a lucrative management bonus program.
• One of the best flex health benefits, RRSP, TFSA, and Pension plans in Canada.
• Mental health and support benefits—100% coverage.
• Employee and Family Assistance Program benefits.
• Employee discounts offering up to 50% off Rogers & Fido products and services.
• A commitment to fostering an inclusive and diverse workplace where all team members can bring their whole selves to work.
• Career growth and development opportunities.

What we’re looking for:

• A progressive thinker with a desire to innovate and share ideas that have real business impacts.
• An ability to deliver on business plans to meet regional and store targets.
• A leader who fosters collaboration and has a passion for leading and inspiring teams.
• An ability to work a flexible schedule, including occasional evenings and weekends (able to work 40 hours/week).
• You meet the minimum age of majority (varies by province).
• English is an asset.

After you apply, watch your email:

Candidates will be required to complete an online assessment as a next step. If selected to move forward, our recruitment team will reach out to discuss the position further.

Schedule: Full-time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 3050 Boul. De Portland (5236), Sherbrooke, QC

Travel Requirements: None

Posting Category / Function: Retail (Store Management / Corporate) & Store Management

Requisition ID: 308627